Ratings based on 949 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Very professional staff. A big thank you to Regan the restaurant manager who returned my wallet having dropped it in restaurant a little earlier. I hadn’t noticed I dropped it!
If you are ordering a taxi from the hotel then make sure you double check again in the morning if you’ve booked through reception. They kindly booked one for me the night before but it no-showed in the morning and when the morning desk manager phoned to chase the taxi firm had evidently forgotten about it which caused me a 30 min delay (not the hotel’s fault) but managed to get an Uber instead.
The food was okay and service excellent. Not sure about the sprouts with Nduja sausage though as a side order - pancetta would have been more subtle. Very nice meal nonetheless.
Would recommend staying there if visiting Bolton since it’s a short cab ride from the train station and the staff, rooms and service were all very good.
by A verified traveler
Posted 8 Dec 2024
Wasnt put in the right accommodation we booked . Very noisy neighbours that kept us awake most of the night
by A verified traveler
Posted 4 Dec 2024
First time staying here and it was not the best, don’t think I will be staying here again
Comment from Hotel Management
5 Dec 2024 by Mike Evans, Hotel Management
Thanks for your review. We aim to offer an enjoyable and relaxing stay every time. Unfortunately we have not met your expectations and please accept my apologies for this. I will address your comments with the management team to avoid a recurrence. I hope this does not deter you from returning to the Last Drop Village in the future.
by A verified traveler
Posted 1 Dec 2024
Liked the little shops around the hotel x
Comment from Hotel Management
5 Dec 2024 by Mike Evans, Hotel Management
Thank you for taking the time to review our Hotel. We are so happy to receive such good feedback. I will share this with the team.We can’t wait to welcome you back. Thanks again.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Mike Evans, Hotel Management
Thanks for the great review. We are so happy to receive such good feedback. I will share this with the team.We can’t wait to welcome you back. Thanks again.
by A verified traveler
Posted 17 Nov 2024
Excellent spa and gym facilities, the hotel could do with investment and repair in places. All in all a pleasant place to stay.
Comment from Hotel Management
5 Dec 2024 by Mike Evans, Hotel Management
Thank you for your comments. We strive to offer the best possible service and facilities and, with comments like yours, we can constantly review and improve our standards. We look forward to welcoming you back to the Last Drop Village Hotel.
by A verified traveler from Eastham
Posted 30 Oct 2024
Room was noisy could hear next door snoring, and everyone that left slamming door right next to my room from 5am onwards also couldn’t watch tv as was side on to bed so strange
Comment from Hotel Management
30 Oct 2024 by Mike Evans, Hotel Management
Thank you for taking the time to review your recent stay. We take all comments, good or bad, seriously, and to this end I would like to understand the issues you raised more fully. If you would allow us to do this, can you please contact me at mike.evans@lastdropvillage.co.uk so I may respond more fully. In the meantime, I am sorry we did not meet your expectations however I can assure you of our full attention.
by A verified traveler
Posted 29 Oct 2024
Area around
Comment from Hotel Management
30 Oct 2024 by Mike Evans, Hotel Management
Thanks for the great review. We are so happy to receive such good feedback. I will share this with the team.We can’t wait to welcome you back. Thanks again.
by A verified traveler
Posted 25 Oct 2024
Good service
Comment from Hotel Management
30 Oct 2024 by Mike Evans, Hotel Management
Thank you for taking the time to review our Hotel and thank you in particular for your comments about our staff. We are very proud of our team and I will pass your comments on.
by A verified traveler
Posted 13 Oct 2024
Excellent stay
Comment from Hotel Management
24 Oct 2024 by Mike Evans, Hotel Management
Thank you for your comments. We strive to offer the best possible service and facilities.We look forward to welcoming you back to the Last Drop Village Hotel.
