Ratings based on 432 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Leeds
Posted 17 Mar 2020
Very friendly and attentive. Provided advice around the current situation in Italy
Comment from Hotel Management
11 May 2020 by marcello, Hotel Management
thanks
by A verified traveler from Richmond, CA
Posted 27 Feb 2020
I love the warm and cozy feel of this hotel. I stayed here back in 2014 and had to stay there again when I found myself in Bologna
Comment from Hotel Management
27 Feb 2020 by marcello, Hotel Management
thanks
by A verified traveler
Excellent place to stay and great location
Posted 25 Feb 2020 on HotelsThis was by far our biggest (pleasant) surprise of our trip. At first we missed the hotel due to the scaffolding surrounding the building, but once inside, it was more than what we expected. Very helpful and friendly service. Big room and very clean. Excellent location (300 meters from Piazza Maggiore). Very complete breakfast.
Comment from Hotel Management
26 Feb 2020 by Marcello, Hotel Management
thanks
by A verified traveler
Disappointed
Posted 25 Dec 2019 on Hotelsit was terrible. The room was dated the bed was extremely uncomfortable and as hard as a rock. The floor wasn’t that clean. The bathroom wasn’t in the room it was across the hall. And hotels.com completely misrepresented this hotel. The whole building was under construction they were scaffolding all around the building it was very dusty. There were hidden charges that I was not told about. The front desk staff was not friendly at all. However breakfast was amazing it was a great breakfast at the people who ran the breakfast were very nice and accommodating. Add the location was actually excellent. But I will never stay that whole tell again. It’s a shame because it could be so much nicer than what it was. I am very disappointed in hotels.com as well because I called hotels.com to complain about the situation with the room at hotels.com did absolutely nothing which I will probably not use them again. After many years of using hotels.com I have never been so disappointed.
Comment from Hotel Management
26 Dec 2019 by Marcello, Hotel Management
Dea guests, , you have booked a room with the external private bathroom, we have proposed a room with private bathroom that you have not accepted, perhaps because you were thinking of a free upgrade, we are sorry but our staff is always very professional and has no prejudices. I still remember your laughter at the bar when I served you the capuccini.
Greetings
by A verified traveler
Bologna Stay
Posted 1 Dec 2019 on HotelsGreat location. Hotel is a bit outdated, but the folks were wonderful.
Comment from Hotel Management
2 Dec 2019 by Marcello, Hotel Management
thanks
by A verified traveler from Bologna Italy / Tiny Ontario Canada
Posted 1 Nov 2019
A small apartment hotel located on the 3rd floor of a building located adjacent to the historic district. We walked from Bologna Central Rail Station in about 20 minutes. Excellent, large rooms. Our group had rooms 4 and 9. Concierge service until midnight. Awesome breakfast room. Short walk to historic district. Many restaurants and bars close by. Highly recommend this hotel. Rate on Expedia.ca was outstanding.
Comment from Hotel Management
1 Nov 2019 by Marcello, Hotel Management
thank you
by A verified traveler from San Francisco Bay Area
Posted 19 Oct 2019
Great reasonably priced hotel pretty centrally located in Bologna. Room was relatively large and up a small flight of stairs from reception area (a bit of a surprise since there was an elevator, but it didn't go to this set of rooms). Room was nice and quiet, blocking out pretty much all street noise. Front desk staff was helpful with ZTL information and generally very friendly. Breakfast was great, very good selection of cold and couple of warm entrees.
Comment from Hotel Management
19 Oct 2019 by marcello, Hotel Management
THANK YOU
by A verified traveler
Nice stay in the heart of Bologna
Posted 14 Oct 2019 on HotelsGreat location, friendly staff, clean, great breakfast. I’d stay there again.
Comment from Hotel Management
15 Oct 2019 by marcello, Hotel Management
thank you
by A verified traveler from Saskatchewan
Posted 12 Oct 2019
Excellent staff willing to help. Super breakfasts. Great location in relation to Bologna attractions. Computer and wifi available for guests to use. Would definitely stay again.
Comment from Hotel Management
14 Oct 2019 by Marcello, Hotel Management
thank you
by A verified traveler
Posted 10 Oct 2019 on Hotels
The service was very welcoming and accommodating. The bedding was a little dusty and the room overall could have been cleaned a little deeper. The location was very good, close to a lot of shopping and restaurants.
Comment from Hotel Management
12 Oct 2019 by Marcello, Hotel Management
thank you
