Ratings based on 58 Verified Reviews
3.9 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Aug 2024
Check in was a little confusing because the location is different from the actual room. Other than that the room was very clean and modern. The area around was a little below average but still walkable to almost anything.
by A verified traveler
Posted 22 May 2024
by A verified traveler
Posted 17 May 2024 on Hotels
by A verified traveler
Posted 7 May 2024
Very unfriendly check in. Directions were scribbled and covered with circles he drew while clearly irritated being at work. Took long time to find the deluxe rooms. Codes are good but very sensitive - took many tries to actually get it to work. Water pressure is awesome! Room was very clean and the common area cozy but unusable really. Too far to go to main hotel for breakfast. But BOLOGNA is absolutely stunning!
by A verified traveler
Posted 29 Feb 2024
I stayed in the apartments section of the hotel. Did not feel safe as main door was always found open. The shower hose was broken and I was not able to shower on the first day. Also there is no cleaning only once a week.
by A verified traveler
Posted 21 Sep 2023
We were here for 1 night on September 20 and it was about 80 degrees out. The property was separate from the Astoria hotel which we new from the listing but it was quite difficult to find, We were hot and sweating and frustrated trying to find it. Luckily we saw a man in the area and he was very nice to point us in the right direction. When we got to the first door, the key pad was very touchy and it took at least 5 times to be able to get the door open. Our room was big, clean and modern with a very nice bathroom and shower, but it was hot and humid and the air conditioning did little to nothing. We set the air on 18 and it would run for a while then shut off for a bit even though it was still hot in the room, plus it only ran on one speed - low! We took cold showers and I didn’t use the blow dryer because it was already too hot in there. We left the air on and went to dinner. We were gone for 3 hours and when we got back after dark the room had barely cooled! Since it was cooler outside we opened the window and left the air on. The window opened to a rooftop surrounded by other buildings and it was quiet outside. There was no screen but we there weren’t any bugs at all outside and nothing came in all night.There was only a sheet on the bed and no blanket which didn’t matter since we didn’t even pull up the sheet until the middle of the night because it was so warm! Glad we only had 1 night here. We both like to sleep in a cool room and we would never stay here again.
by A verified traveler
Easter Egg Hunt
Posted 17 Sep 2023 on HotelsCould not find the room using the location provided from Hotels.com’s link. The room’s location was not precise enough. Resulting in several phones calls, a walk to the hotel, were they provided a map with unclear instructions to the room’s location. The map was not useful. Luckily a non English speaking gentleman helped us find the room by using our phone to talk to the hotel staff. The room didn’t meet our expectations. The room was small and I couldn’t get the air conditioner to turn on using the remote control. We were offered a room in the hotel for 40 more euro.
by A verified traveler
Would not stay here ever again
Posted 9 Jul 2023 on HotelsDidn’t realize that where the check in desk was located was different than the unit where we would be staying. The instructions the staff gave was confusing and we had to go back and have someone show us the location. Our unit was on the main floor and had a terrible view. The A/C unit was loud and rattled noisily on and off.
by A verified traveler
Terrible
Posted 18 Mar 2023 on HotelsTerrible... Terrible.. mood on window wall. Shower water cold. Rude front desk people
by A verified traveler
Posted 24 Sep 2022 on Hotels
