Ratings based on 31 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jul 2024
Not a lot of food options in the restaurant for breakfast.
by A verified traveler
Posted 27 Jun 2024 on Hotels
Just fine. Aircon is so noisy
by A verified traveler
Posted 13 Jun 2024
great staff. quiet place, relaxing
by A verified traveler
Posted 12 Jun 2024
very courteous , attentive staff.
by A verified traveler
Worst place ive ever stayed in the Philippines.
Posted 29 Jan 2024 on HotelsComment from Hotel Management
29 Jan 2024 by VSBR Admin, Hotel Management
Thank you for the feedback. We are sorry to hear that you didn't have a pleasant stay with us. We would like to hear more on how we can serve you and our future guests better. Rest assured that we will improve on our services.
by A verified traveler
Posted 3 Jan 2024
Pleasant staff
Comment from Hotel Management
30 Jan 2024 by VSBR Admin, Hotel Management
Thank you Ma'am Pacita for commending our staff and for a generous review. We hope to welcome you here again soon.
by A verified traveler
Posted 2 Nov 2023
Ok
Comment from Hotel Management
10 Nov 2023 by VSBR Admin, Hotel Management
Thank you Sir David for staying with us again. We are glad to welcome you here anytime you will be in Bolinao.
by A verified traveler
Posted 8 May 2023
The staff were friendly & accommodating! We enjoyed our stay here but I have to be honest, it would have been more enjoyable if the pool is clear. The pool was so cloudy, it looks dirty to me. The bathroom door knobs needs to be changed. Thank you.
Comment from Hotel Management
9 May 2023 by VSBR Admin, Hotel Management
Hi Ms. Lerma, we are delighted to hear that you enjoyed your stay with us. Rest assured that we will improved our swimming pool cleanliness and room facilities. We hope you could visit us again if you are in Bolinao. Thank you.
by A verified traveler
Posted 11 Apr 2023 on Hotels
Comment from Hotel Management
5 May 2023 by VSBR Admin, Hotel Management
Thank you so much for this rating. Rest assured we are improving our services.
by A verified traveler
Posted 3 Mar 2023
Got an electric shock from the valve coming off the water heater. Staff did move my room. Bathroom had mildew. Restaurant was closed hours before staff stated. Other options in the area that are far superior. Happy I switched resorts.
Comment from Hotel Management
3 Mar 2023 by VSBR Admin, Hotel Management
Dear Sir Michael, thank you for your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We are greatly sorry for what happened during your stay with us. The safety and experience of our guests is our priority and we will strive to make improvements accordingly. Again, please accept our sincerest apologies.
