Ratings based on 320 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
I cannot fault the hotel, what is exceptional about the place are actually the amazing team members who work in it. They were attentive, kind and humble. Everyone was so warm to me and my family. The shuttle service was punctual, the front of house staff was remarkable. Every single interaction we had with anyone working at the hotel was filled with kindness and warmth. We would always book this hotel over any other. Thank you.
by A verified traveler
Posted 28 Oct 2024
The hotel is lovely. The room was clean and large. The breakfast buffet had lots of options and changed up day to day. Most important was the staff. Amazing. Friendly and helpful. Helpful with things outside the hotel like banking and tours. Staff went ABOVE AND BEYOND to ensure I had a fabulous vacation.
by A verified traveler
Posted 17 Oct 2024
I am delighted for staying in the hotel.
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Dereje, Hotel Management
Dear Guest,Thank you for your stay with us and for sharing your experience with other travelers. We do try hard to make our guests feel at home and well taken care of. It is very rewarding to know how much our guests enjoy themselves. We look forward to being at your service again.With best regards,Dereje BogaleGeneral Manager
by A verified traveler
Posted 20 Aug 2024
Ok
Comment from Hotel Management
24 Sep 2024 by Dereje, Hotel Management
Dear Guest,Thank you for your stay with us and for sharing your experience with other travelers. We do try hard to make our guests feel at home and well taken care of. It is very rewarding to know how much our guests enjoy themselves. We look forward to being at your service again.With best regards,Dereje BogaleGeneral Manager
by A verified traveler
Posted 20 Aug 2024
I love everything about this hotel
Comment from Hotel Management
24 Sep 2024 by Dereje, Hotel Management
Dear Guest, Thank you so much for your positive reviews on our hotel; We truly appreciate it. We hope to be at your service again soon. Meanwhile, we wish you all the best.With best regards, Dereje Bogale General Manager
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Dereje, Hotel Management
Dear guest,Greetings from Golden Tulip Addis Ababa. Thank you for sharing your experience. Our daily goal is to take care of our guests and make them feel comfortable. We genuinely regret any inconvenience you may have faced. Rest assured that we will focus on your valuable feedback and take the necessary corrective action to ensure this does not happen again. We thank you for the opportunity you have given us and we hope to be at your service again soon. With the best recommendations, Dereje Bogale General Manager
by A verified traveler
Posted 9 Jul 2024 on Hotels
Area around the Hotle Pad
