Ratings based on 76 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2023
The only positive experience is the entire reception staff is professional
by A verified traveler
Posted 17 Nov 2023
Never stayed, they had no heat!
Comment from Hotel Management
18 Nov 2023 by Tigist, Hotel Management
Dear Keith,we sincerely apologize for the immense dissatisfaction you experienced during your stay in our hotel. your feedback has taken seriously, and we appreciate you bringing these issues to our attention. We are committed to addressing and rectifying theses short comings to ensure a better experience for future.
by A verified traveler
Posted 12 Nov 2023
The rooms are old and their service is poor
Comment from Hotel Management
18 Nov 2023 by Tigist, Hotel Management
Dear Bella,we sincerely apologize for the immense dissatisfaction you experienced during your stay in our hotel. your feedback has taken seriously, and we appreciate you bringing these issues to our attention. We are committed to addressing and rectifying theses short comings to ensure a better experience for future.
by A verified traveler
Posted 20 Oct 2023
The property has aged. In the room I stayed in, the sink was broken and you can tell it has been broken for some time. The towels were old, the internet was the worst I have had in ages.
Comment from Hotel Management
21 Oct 2023 by Reservation Team, Hotel Management
Dear abreham We are sincerely apologize for the immense dissatisfaction you experienced during your stay in our hotel. Your feedback has been taken seriously and we are fully committed to make the necessary improvements.Thank you again for your feedback
by A verified traveler
Posted 22 Sep 2023
Comment from Hotel Management
18 Nov 2023 by Tigist, Hotel Management
Dear Amanuel,Thank for your positive review, hope we will see you soon
by A verified traveler
Posted 19 Aug 2023
I was very happy by the Hotel service
by A verified traveler
Posted 8 May 2023
The staff was very welcoming and helpful at every step from booking until departure. They are very time conscious, the food is great and affordable. The rooms are clean and very comfy. The hotel offers very good value for money.
by A verified traveler from Inkster
Posted 26 Apr 2023 on Travelocity
The hotel needs to be renovated/deep cleaned. There was a bad smell coming from the drain in the showe. Water leaking from the ceiling. No air conditioning in the hotel, as advertised on the website.
by A verified traveler
Posted 25 Oct 2022
by A verified traveler
Posted 14 Jul 2022
Terrible customer service, awful food,
