Ratings based on 14 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2023
Not as described….no spa, no pool, no free transport….no free breakfast….no elevator.. very disappointing.
by A verified traveler
Posted 13 Jul 2022 on Hotels
by A verified traveler
Posted 7 Feb 2021 on Ebookers
The manager cares about the customers very well. He is very helpful and made our stay the best possible. Thanks a lot. I will come back again, thanks to him.
Comment from Hotel Management
23 Feb 2021 by Peter, Hotel Management
Thank you very much for the kind words. See you soon.
by A verified traveler
Great place to stay for the night
Posted 21 Mar 2020 on HotelsStaff were friendly and helpful. Breakfast was lovely. Only aspect they could have improved on is to put their guests into rooms that are not undergoing repairs, otherwise everything else was perfect.
Comment from Hotel Management
22 Mar 2020 by MrP, Hotel Management
Thank you for staying with us. We are very happy that you enjoyed your stay. Hope we see you soon again.
by A verified traveler
10
Posted 9 Dec 2019 on HotelsMore than what we expected!
Comment from Hotel Management
2 Jan 2020 by MrP, Hotel Management
Thank you very much for staying with us.
Was great having you here.
See you next time
by A verified traveler
Good business accommodation
Posted 11 Oct 2019 on HotelsWell-located and friendly service
Comment from Hotel Management
11 Oct 2019 by MrP, Hotel Management
Thank you very much for staying with us. See you next time.
by A verified traveler
Posted 28 Apr 2019 on Hotels
Comment from Hotel Management
9 May 2019 by Peter, Hotel Management
Thank you for staying with us. Hope to see you soon
by A verified traveler
Posted 25 Mar 2019 on Hotels
Comment from Hotel Management
27 Mar 2019 by MrP, Hotel Management
Thank you very much for staying with us. Hope we see you soon again.
by A verified traveler
Sadly Disappointed
Posted 22 Mar 2019 on HotelsWhen we arrived at the hotel every thing was good, the reseptionest was friendly and helpful. The room we were given was clean and looked good, yet there was no soap in one of the bathrooms, there were no bath towls only hair towls and only one coffee cup. The next morning we could not sleep as there is a skylight in the room reflekting the light of the sun into the room so bright it could just as well have been a spotlight in the room which you can not turn off. The air-conditioner in the room was also dripping water on a plug right below it. The bed was two twin beds pushed together with the rims pressing into us the whole night, there should have been a mattress pillow across both beds.
Breakfast was extremely disappointing, the tables and dishes were dirty, the "cook" didn't know the difference between an easy over and hard egg. There wasnt anything for a vegetarian to eat, only fruit salad and yogurt. No rooibos tea and the cups in the dining area were dirty... Definitely not a four star stay and absolutely not worth R950 for one nights stay.
Comment from Hotel Management
24 Mar 2019 by MrP, Hotel Management
We are very sorry to hear about this as this is not the standards we strife to achieve. But I hope you will see from other reviews that this is not the norm. We will take it up with the necessary staff and people in control. Thank you very much for your feed back.
by A verified traveler from USA
Posted 19 Mar 2019
Very comfortable accommodation. Friendly and helpful staff. Helped me print something and also lent me a plug converter, which was super helpful.
Comment from Hotel Management
22 Mar 2019 by MrP, Hotel Management
Thank you for your stay. Hope we see you again on your next travels.
