Ratings based on 135 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Oct 2023
Hotel is right on a lake in the German Countryside. It has a lakehouse feel and would be perfect for a romantic retreat. I stayed on business. The room was clean and spacious for the very reasonable price. Breakfasts were wonderful and thier applecrisp was a little piece of my childhood delivered on a plate.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Nice country stay

Posted 4 Jul 2023 on Hotels
Only significant down side of stay was two consecutive nights with wedding parties at the hotel. Impact was restaurant was closed both nights (one if the reason I booked here was the positive reviews). We were not informed in advance and found out at check in. First night noise did not cut out ‘till 3.30am. Second night no problem, party was in the Boat House. It is a nice property near Hamburg if you don’t want to deal with the city. Many good day Ning alternatives nearby. Staff friendly and helpful.
5 out of 5
by A verified traveler

Posted 8 Apr 2023 on Hotels
Great
4 out of 5
by A verified traveler

Posted 10 Oct 2022
This was our second stay at the hotel. We still overall enjoyed it but we‘ll book more carefully in the future. There was a wedding taking place and luckily we had booked a room with garden view - which was the furthest away from the party. Upon arrival we were shocked by the wedding celebration. You enter reception area and are straight away engulfed by the noise and in this particular case smoke machine clouds. I was about to turn around and leave. Luckily I checked our room out first and in fairness it was quiet there. Would we have booked the room we had before, we would have been screwed. I personally think the hotel should be exclusively reserved for a wedding if it takes over the whole main building. Eating there was out of the question for us. It also felt bizarre that we just luckily booked the right room away from the event and that the staff very much said it’s our responsibility to make sure we booked the appropriate one. They send you an email after you booked your stay. Half the time I don’t read welcome emails, but what good is it at that point anyway? You already booked your stay. I feel like the hotel should call you to confirm that there is a wedding happening and offer a cancellation. And only make rooms available to book that are furthest away and unaffected in the first place. The next morning was perfectly fine. Breakfast and a walk in the lovely surrounding area was unaffected. We would come back but only if there is no wedding.
5 out of 5
by A verified traveler

Posted 28 Sep 2022
We booked the spa suite and really enjoyed it despite arriving very late and having limited time. The staff went out of their way to help make it a nice stay. Waiting for us to arrive at 11pm and having a delicious and big salad ready for us despite the kitchen being closed. They gave us a later check out time (the room wasn’t booked the next day) so that we could still enjoy the suite. The location is made for a relaxing morning. Beautiful walking trail around the lake before a good breakfast. The only improvements we’d suggest would be more vegan breakfast options (dairy free milk etc), slippers in the spa suite and blackout curtains.
5 out of 5
by A verified traveler from Brooklyn

This traveler left a rating score only Posted 11 Jul 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024 on Hotels