Ratings based on 985 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
3 Jan 2025 by Rachel M, Hotel Management
Thank you for rating your stay! Hope to see you again!
by A verified traveler
Posted 29 Dec 2024
Staff was very friendly The place was very clean. A place to stay
Comment from Hotel Management
3 Jan 2025 by Rachel M, Hotel Management
Thank you for your feedback! We're thrilled to hear that you found our staff friendly and the property clean. We're glad we could provide a comfortable place for you to stay, and we look forward to welcoming you back to Sleep Inn Nampa near the Idaho Center in the future!
by A verified traveler
Posted 20 Dec 2024
Got chastised by I assume the manager for "not following the rules" when I drove my 10' truck under their 15' portico because there was a sign saying "8' max height". No garage, no building overhangs, not even any trees. Literally the only thing on the property at 8' was the sign (did not hit the sign). Found it completely asinine and insulting. Not staying at Sleep Inn again.
Comment from Hotel Management
20 Dec 2024 by Rachel M, Hotel Management
Thank you for taking the time to share your experience. We appreciate your feedback and would like to clarify the situation. Our "8' max height" sign is in place as a safety advisory, ensuring vehicles exceeding this height avoid potential damage to both their vehicle and the property. While we understand your frustration, the sign was indeed struck by your Winnebago/flatbed, as noted by our staff, which is why the concern was addressed. We aim to maintain a safe and welcoming environment for all our guests, and adhering to posted advisories is essential to this effort. We’re sorry if our approach came across as anything other than professional and courteous. Have a great day
by A verified traveler
Posted 14 Dec 2024
Everything was great. No complaints.
Comment from Hotel Management
17 Dec 2024 by Rachel M, Hotel Management
Thank you for your positive feedback! We're so glad to hear that everything was great and that you had no complaints. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay!
by A verified traveler from Caldwell
Posted 14 Dec 2024
The manager will literally try entering your room while you are asleep and I’m not talking quietly opening the door he violently trying to break in thankfully I had the chain lock on or who knows what he would have done, I know he almost got shot as I know that part of Nampa is full of crack heads and when you catch him he runs away and when you call the front desk all he can say is sorry I was just checking on you, why do I need to be checked on? What the hell is it to you
Comment from Hotel Management
17 Dec 2024 by Rachel M, Hotel Management
Thank you for sharing your concerns. We take all guest feedback seriously and want to clarify that there seems to have been a mix-up with the property you reviewed. Our hotel manager is female, and the only male staff member is part of our maintenance team. We have strict policies regarding guest privacy and security, and we are deeply sorry to hear about your experience at whichever hotel you were at. We also do not have the chain locks on the inside of the rooms here. This situation does not align with our standards and would not have happened at this particular Sleep Inn. Please feel free to reach out directly to the property you stayed at so they can address this more personally.
by A verified traveler
Posted 14 Dec 2024
The property was not accomodating to switching beds or checking in early or checking in late. They requested a fee for each, yet the place was not busy. The staff were not welcoming as well.
Comment from Hotel Management
17 Dec 2024 by Rachel M, Hotel Management
Thank you for sharing your feedback. We understand that flexibility with room requests can be important, and we apologize if our policies or staff did not meet your expectations. As a third-party reservation, we are bound by the terms set at the time of booking, including restrictions on changes or early/late check-ins. While we do strive to accommodate all guest requests when possible, we must also adhere to our policies. We regret that you felt our staff was not welcoming, and we will use your feedback to improve our service. Thank you again for bringing this to our attention.
by A verified traveler
Posted 27 Nov 2024
The staff was Amazing friendly & helpful! I like the location & the price! & I LOVE THOSE HOT FRESH BAKED COOKIES YOU HAVE WAITING FOR US WHEN WE COME IN OR OUT! YUMMY 😋 I'll be back real soon! Thanks Again for a great Experience!
Comment from Hotel Management
17 Dec 2024 by Rachel M, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our staff and enjoyed the location, price, and of course, the fresh-baked cookies! It's always a pleasure to make our guests feel welcome, and we're so glad to know you enjoyed your stay. We look forward to welcoming you back again soon. Thanks again for choosing us!
by A verified traveler
Posted 27 Nov 2024
Great location and easy access to the places I needed to be
Comment from Hotel Management
3 Jan 2025 by Rachel M, Hotel Management
Thank you for your kind review! We're glad to hear that you found our location convenient and easy to access the places you needed to be. We hope to welcome you back to Sleep Inn Nampa near the Idaho Center for another great stay!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
17 Dec 2024 by Rachel M. , Hotel Management
Thank you for rating your stay at the Sleep Inn Nampa near the Idaho Center. Hope to see you again soon.
