Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 20 Dec 2024
Excellent hotel. Very clean
Comment from Hotel Management
21 Dec 2024 by Customer Service, Hotel Management
Catherine, thank you for staying with us at Hyatt Place Boise Towne Square. We’re delighted you found the hotel to be excellent and appreciated the cleanliness. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Customer Service, Hotel Management
Arlene, thank you for staying with us at Hyatt Place Boise Towne Square. We're thrilled you enjoyed your experience and look forward to welcoming you back soon!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Customer Service, Hotel Management
Vanessa, thank you for staying with us at Hyatt Place Boise Towne Square. It's wonderful to hear you enjoyed your time with us. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 15 Dec 2024
Location worked well for us and it was quiet. Staff was friendly. Downside was that it wasn’t very clean. Room had gross stuff on walls and bathroom had hair on the walls of the shower. Made me wonder how clean everything else was.
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
Robin, thank you for your feedback. While the location and quietness met your needs and our colleagues left a positive impression, cleanliness should always meet high standards. Your comments will be reviewed to ensure this is the case going forward.
by A verified traveler
Posted 15 Dec 2024
I liked the breakfast 8/10
Comment from Hotel Management
16 Dec 2024 by Customer Service, Hotel Management
David, it’s great to know you enjoyed the breakfast at Hyatt Place Boise Towne Square. Thank you for your feedback, and we hope to welcome you back soon!
by A verified traveler
Posted 9 Dec 2024
All was good
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Esteban, we're thrilled you enjoyed your stay at Hyatt Place Boise Towne Square. We hope to welcome you back soon!
by A verified traveler
Posted 9 Dec 2024
Building showing its age, very unprofessional staff. so unlike Hyatt people stomping on the floor above all night and early morning. Sketchy people in the parking lot at night.
Comment from Hotel Management
11 Dec 2024 by Customer Service, Hotel Management
Darin, the feedback is valued, and it's important to address your concerns. The description of the building's condition and experiences with noise are taken seriously. The team at the property continuously works to ensure guests feel comfortable. Any observations you made about the surroundings will be reviewed. Thank you for providing your insights.
by A verified traveler
Posted 7 Dec 2024
I really wish their little shop was less expensive
Comment from Hotel Management
9 Dec 2024 by Customer Service, Hotel Management
Kimberly, thank you for staying with us at Hyatt Place Boise Towne Square. We appreciate your feedback and will share your comments with our team. We hope to welcome you back again in the future.
by A verified traveler
Posted 4 Dec 2024
Great hotel!
Comment from Hotel Management
5 Dec 2024 by Customer Service, Hotel Management
Amanda, it’s wonderful to hear you had a great time at Hyatt Place Boise Towne Square! We hope to welcome you back soon.
