Ratings based on 979 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Perfect location for anything in the downtown Boise area !!!
I’d stay here again
Mark
Comment from Hotel Management
20 Nov 2024 by Hotelmgmt, Hotel Management
Thank you, Mark! We're thrilled to hear that our location was perfect for your visit to downtown Boise. We’d love to welcome you back for another great stay whenever you're in the area!
by A verified traveler
Posted 16 Nov 2024
Property was clean.
Comment from Hotel Management
18 Nov 2024 by Hotelmgmt, Hotel Management
We're glad to hear that you found our property at Hyatt Place Boise/Downtown to be clean. Maintaining a spotless and welcoming environment is one of our top priorities, and we hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.
by A verified traveler
Posted 16 Nov 2024
Rooms were spacious, property was clean and breakfast was great!
Comment from Hotel Management
18 Nov 2024 by Hotelmgmt, Hotel Management
What a treat to learn you greatly enjoyed our spacious rooms, cleanliness, and breakfast offerings at Hyatt Place Boise/Downtown! Providing a comfortable and welcoming experience is always our goal, and we're thrilled that these aspects contributed to a memorable stay. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by HotelMgmt, Hotel Management
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Madeline.
by A verified traveler
Posted 9 Nov 2024
Room was gorgeous, close to food and venues.
Comment from Hotel Management
11 Nov 2024 by Hotelmgmt, Hotel Management
We are thrilled to hear that you enjoyed your stay at Hyatt Place Boise/Downtown! It’s wonderful that you found your room beautiful and appreciated our convenient location near dining options and local venues. We hope to welcome you back soon for another great visit.
by A verified traveler
Posted 7 Nov 2024
Rooms were clean and the staff was friendly and helpful.
Comment from Hotel Management
11 Nov 2024 by Hotelmgmt, Hotel Management
We're delighted to hear that your stay at Hyatt Place Boise/Downtown was enhanced by our clean rooms and friendly, helpful team. Providing a welcoming environment is our top priority, and we're glad it made your experience enjoyable. We look forward to having you stay with us again!
by A verified traveler
Posted 31 Oct 2024
Check in host was less then friendly.
Comment from Hotel Management
1 Nov 2024 by Hotelmgmt, Hotel Management
We are sorry to hear that your check-in experience did not reflect the warm hospitality we strive to provide at Hyatt Place Boise/Downtown. Guest satisfaction is important to us, and your feedback will be addressed with our team to ensure a more welcoming experience moving forward. We hope to have the opportunity to offer you a more positive stay in the future.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by HotelMgmt, Hotel Management
What a joy to find your five-star rating, thank you! We hope it won’t be long before you can experience it all again, Melissa!
by A verified traveler
Posted 28 Oct 2024
This is a go-to for us when we're in Boise. We like the room comfort (including a throw blanket provided in the end table cubby for the sofa), the modern decor, the cleanliness, the soft linens, the convenience to so many good restaurants and the abundance of free parking. This time around, we also made use of the outside heated seating area--true, it's just off the parking lot, but it was a nice place to end the evening. We'll be back!
Comment from Hotel Management
31 Oct 2024 by Hotelmgmt, Hotel Management
We’re delighted to be your go-to choice whenever you're in Boise, and it’s wonderful to hear that the comfort of our rooms, modern decor, and thoughtful touches like the throw blanket in the end table cubby made your stay so enjoyable. Our team takes pride in maintaining cleanliness and providing soft linens to ensure each guest feels relaxed. It’s also great to hear that the convenience of being close to local dining and having abundant free parking added to your experience. We look forward to welcoming you back to Hyatt Place Boise/Downtown for another comfortable stay!
by A verified traveler
Posted 28 Oct 2024
Tns
Comment from Hotel Management
28 Oct 2024 by HotelMgmt, Hotel Management
We appreciate your feedback, Ivan! It sounds like you had a positive stay at Hyatt Place Boise/Downtown, and we would love to welcome you back again.
