Ratings based on 68 Verified Reviews

4.7 out of 5
5.0 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Very nice and clean.
Comment from Hotel Management
30 Oct 2024 by Alexa, Hotel Management
Thank you for staying with us - we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Alexa, Hotel Management
Thank you for staying with us - we hope to see you again soon!
4 out of 5
by A verified traveler from Bend

Posted 19 Oct 2024
Like the remodel - like the connection to Chandler’s - but even with the remodel it still is feeling older. Great location near everything downtown.
Comment from Hotel Management
30 Oct 2024 by Alexa, Hotel Management
Thank you for staying with us. We appreciate your feedback and hope to see you again sometime soon.
5 out of 5
by A verified traveler

Posted 16 Oct 2024
This is alway my favorite place to stay when in Boise!
Comment from Hotel Management
18 Oct 2024 by Alexa, Hotel Management
Shannon, we are thrilled you enjoyed your stay and look forward to welcoming you back again!
5 out of 5
by A verified traveler

Posted 12 Oct 2024
Very nice hotel. We had a great view, the room was quite comfortable, and the staff were ultra-friendly and helpful. There's no on-site dining, but there's plenty of places easily walkable.
Comment from Hotel Management
18 Oct 2024 by Alexa, Hotel Management
Richard, we are so glad you enjoyed your stay. I'm happy to hear that our staff helped to make your time with us memorable! Next time you are in town, check out Chandlers Restaurant attached to the hotel! While they are only open for dinner, they are the only Forbes Reccommended restaurant in Boise and well worth a visit!
5 out of 5
by A verified traveler from Los Banos

Posted 8 Oct 2024
Not gonna lie I was disappointed that I wasn’t upgraded for the price I spent for the room very expensive and didn’t even get the VIP upgrade. The room is a regular room but for $350 a night plus valet parking at 22 or self at 18. I thought it was a bit expensive. For that price, I would expect more or at least a free upgrade.
Comment from Hotel Management
9 Oct 2024 by Alexa, Hotel Management
Hi Sheila, Thank you for taking the time to leave us a review. I am sorry that we were not able to upgrade you during your stay with us. VIP upgrades are based on availability and I'm so sorry that we were unable to accommodate one for you this time. We appreciate your feedback and hope to see you again in the future!
3 out of 5
by A verified traveler from santee

Posted 6 Oct 2024
Air conditioning was ridiculously loud. The beds are not very comfortable.
Comment from Hotel Management
9 Oct 2024 by Alexa, Hotel Management
Mark, we appreciate your feedback. I'm sorry to hear that your stay did not meet our standards. We will look into the issues you mentioned - please feel free to reach out to us directly with any additional feedback as it helps us continue to improve.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Super clean. Bed was comfortable. Didn’t have pool or sauna on site
Comment from Hotel Management
5 Oct 2024 by Alexa, Hotel Management
Thank you for staying with us! While we do not have a pool or sauna on site, all of our guests have access to the Grove Hotel's fitness center which has a pool, hot tub, and wet & dry saunas. Next time you stay with us, inquire at the front desk - we are happy to help and hope to see you again soon!
5 out of 5
by A verified traveler from nampa

Posted 23 Sep 2024
loved the hotel. $21 food and drink package not good. did not have much. other than that it was a great stay and very quiet
Comment from Hotel Management
5 Oct 2024 by Alexa, Hotel Management
We are happy you enjoyed your stay and appreciate your feedback as it helps us to continue to improve. We hope to welcome you back sometime soon.