Ratings based on 842 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Guest Relations Management, Hotel Management
Hi Jose! Thank you for the amazing 5 out of 5 rating! We’re so glad to hear that your experience at Comfort Suites Airport Boise in Idaho was fantastic. Your satisfaction means everything to us, and we can’t wait to welcome you back for another outstanding stay!
by A verified traveler
Posted 23 Nov 2024
Comfortable and felt at home
Comment from Hotel Management
26 Nov 2024 by Guest Relations Management, Hotel Management
Hi Nina! Thank you for your kind words! We're so glad you felt comfortable and at home during your stay at Comfort Suites Airport Boise in Idaho. Providing a welcoming and cozy experience is what we strive for, and we look forward to hosting you again!
by A verified traveler
Posted 19 Nov 2024
Good breakfast! Close to the shopping center we want to go to. The drapes don't close all the way due to the way they were mounted so there was too much light coming in all night.
Comment from Hotel Management
22 Nov 2024 by Guest Relations Management, Hotel Management
Hi Deborah! Thank you for your feedback! We're glad to hear you enjoyed the breakfast and the convenient location near the shopping center at Comfort Suites Airport Boise in Idaho. We apologize for the issue with the drapes and the light coming in, and we’ll address this to ensure a more comfortable stay in the future. We hope to welcome you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Guest Relations Management, Hotel Management
Hi Joshua! Thank you for your feedback. We’re glad to hear that you had an overall satisfactory stay. We appreciate your comments and will work on any areas that may need improvement. We hope to provide you with an even better experience on your next visit.
by A verified traveler
Posted 5 Nov 2024
The ceiling where the pool is flooded and pieces of the ceiling fell into the pool and dropped on my sister.
Comment from Hotel Management
6 Nov 2024 by Guest Relations Management, Hotel Management
Hi Janaya! Thank you for letting us know about your experience. We're truly sorry to hear about the ceiling issue at the pool area and that it affected your sister's visit. Ensuring a safe and enjoyable environment is a priority, and we’re addressing this matter urgently to prevent any future disruptions. We appreciate your understanding and hope to provide a more seamless experience should you choose to stay with us again.
by A verified traveler
Posted 3 Nov 2024
Had a pleasant stay. The rooms were clean and the bed was comfortable. There is a free standard breakfast.
Comment from Hotel Management
4 Nov 2024 by Guest Relations Management, Hotel Management
Hi Kristina! Thank you for your fantastic review! We're delighted to hear that you enjoyed a pleasant stay at Comfort Suites Airport Boise in Idaho, with clean rooms, a comfortable bed, and our complimentary breakfast. Providing a restful and satisfying experience is our goal, and we're glad we could deliver. We look forward to your next visit!
by A verified traveler
Posted 3 Nov 2024
Night staff was great but the morning staff guy was rude to my husband when we couldn't get into my parents room and the phone in room 230 was broken.
Comment from Hotel Management
4 Nov 2024 by Guest Relations Management, Hotel Management
Hi Jaimee! Thank you for your feedback. We're pleased to know the night staff made a positive impression, but it’s disappointing to hear about the morning staff interaction. We apologize for any inconvenience caused by the phone issue in room 230, as well as the difficulty accessing your parents' room. Your experience is valuable to us, and we’ll work on improving communication and ensuring that room amenities are fully functional.
by A verified traveler
Posted 28 Oct 2024
Lovely for the price!
Comment from Hotel Management
31 Oct 2024 by Guest Relations Management, Hotel Management
Hi Summer! Thank you for your fantastic review! We're thrilled to hear you found great value during your stay at Comfort Suites Airport Boise in Idaho. Our team works hard to ensure a wonderful experience for our guests, and we appreciate your kind words. We look forward to welcoming you back soon!
by A verified traveler
Posted 27 Oct 2024
Felt like the staff wasn’t very friendly at check in. Carpet was dirty in our room and possible mold ( black area on ceiling) in bathroom. The price was good but might of been worth $29 more to try a different location.
Comment from Hotel Management
29 Oct 2024 by Guest Relations Management, Hotel Management
Hi Shawn! We appreciate your feedback and are sorry to hear about your experience during check-in and the condition of your room. Cleanliness and a welcoming atmosphere are important to us, and it’s concerning to hear that we fell short. Your comments regarding the carpet and potential mold will be addressed with our maintenance team to ensure improvements are made. Thank you for your input, and we hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Guest Relations Management, Hotel Management
Hi Murray! Thank you for taking the time to rate us 4 out of 5! We’re glad to hear you enjoyed your stay at Comfort Suites Airport Boise in Idaho. Your feedback is valuable in helping us continually improve, and we look forward to making your next visit even better.
