Ratings based on 969 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Nice that it was so close to shopping, freeway, and airport.
by A verified traveler
Posted 23 Dec 2024
I was able to pay for the room online with Chime but couldn’t pay the deposit with my Chime debit card other than that I had a peaceful stay.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Guest Relation Management, Hotel Management
Hi Max,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Guest Relation Management, Hotel Management
Hi Bill,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 15 Dec 2024
Staff was nice
Comment from Hotel Management
17 Dec 2024 by Guest Relation Management, Hotel Management
Hi Ricardo,Thank you for taking the time to share your experience with us. We're so pleased to hear that you found our staff to be friendly and helpful during your stay. Providing exceptional customer service is a priority for us, and it's always rewarding to know that we were able to make your visit enjoyable. We truly appreciate your feedback and hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 13 Dec 2024
central location. excellent price
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello David,We are pleased to hear that you found our hotel to be centrally located and offered an excellent price. Your feedback is valuable to us, and we hope you had a comfortable stay with us. Thank you for taking the time to share your experience with the community.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Guest Relation Management, Hotel Management
Hi Gabe,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Guest Relation Management, Hotel Management
Hi Howard,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 9 Dec 2024
Bathtub was rusted. Two full bed room #109 too small didn't have no table or chair.
Comment from Hotel Management
10 Dec 2024 by Guest Relation Management, Hotel Management
Hi Marilyn,Thank you for sharing your experience. We understand how disappointing it can be when the bathtub's condition is not up to par and when the room's layout lacks the amenities you expect. We appreciate you bringing the issue with the rusted bathtub and room size to our attention. We are continuously working on updates and improvements to ensure a more comfortable stay for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Guest Relation Management, Hotel Management
Hi Andrea,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
