Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Breakfast was wonderful and the facilities were clean and comfortable. The decor is kind of... cheesy, but didn't affect our stay. Hotel roof bar was great and had nice live music.
My only real qualm is that the room temperature was never quite right. While adjustable, it took many minutes to feel any change in temperature.
Overall we really enjoyed our stay!
Comment from Hotel Management
13 Nov 2024 by The Click Clack Hotel, Hotel Management
Hi Monica Thank you for sharing your experience with us! We are glad to hear that you enjoyed the breakfast, the facilities and the rooftop bar with live music. We are sorry to read that the room temperature was not completely comfortable during your stay, and we will be checking the air conditioning system to make sure the adjustments are quicker. We hope to welcome you back soon and provide you with an even better experience!Paula PinillaHead of Guest ServiceClick Clack Hotel
by A verified traveler from San Jose
Posted 3 Nov 2024
Beautiful chic hotel. Great location. Excellent breakfast.
Comment from Hotel Management
10 Nov 2024 by The Click Clack Hotel, Hotel Management
Hey Paola, we are glad to read that you enjoyed our location, the style of the hotel and the breakfast. We work to offer the best to our guests, and it's a pleasure to know that we achieved that with you. We hope to see you again soon!Paula PinillaHead of Guest Service Click Clack Hotel
by A verified traveler
Posted 27 Oct 2024
Was quite good hotel. Service was good.
Comment from Hotel Management
28 Oct 2024 by The Click Clack Hotel, Hotel Management
Hey Pedro! Thank you for sharing your experience. We are happy to read you found our service good and you enjoyed your time with us. Our staff is dedicated to providing exceptional experiences for our guests, and your feedback motivates us. We hope to welcome you back soon for another stay.Paula Pinilla Head of Guest Service The Click Clack Hotel
by A verified traveler
Posted 20 Oct 2024
Muy buena experiencia.
Muy buen uso de espacios reducidos
Comment from Hotel Management
22 Oct 2024 by The Click Clack Hotel, Hotel Management
¡Hola Maribel! Nos alegra saber que tu experiencia fue buena y que disfrutaste del buen uso de nuestros espacios. Esperamos poder recibirte nuevamente en el futuro. ¡Gracias por compartir tu experiencia con nosotros!Paula Pinilla Head of Guest Service The Click Clack Hotel
by A verified traveler from Woodhaven
Posted 19 Oct 2024
Everything is at perfect hotels especially for jumgest people's hotels medallin hotels bogota very nice places closest too Everything
Comment from Hotel Management
21 Oct 2024 by The Click Clack Hotel, Hotel Management
Hey Oscar! Thank you for your feedback! We are happy to read you enjoyed your stay with us. Our location is indeed perfect for exploring the vibrant city and we aim to provide a unique experience for all our guests. We hope to welcome you back soon for another amazing visit!Paula Pinilla Head of Guest Service The Click Clack Hotel
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by The Click Clack Hotel, Hotel Management
Hello Basel! Thank you for taking the time to share your review with us! We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable. Please allow us to have you back anytime soon. Paula Pinilla Head of Guest Service The Click Clack Hotel
by A verified traveler
Posted 30 Sep 2024
The hotel room extremely was extremely small, but expensive. Smallest shower and bathroom. Also bathroom was see through. So much noise. One side of the bed was on the all no space to put bedside table or anything.
Comment from Hotel Management
1 Oct 2024 by The Click Clack Hotel, Hotel Management
Hi Arzu, we appreciate your feedback and sincerely apologize for the inconveniences you experienced during your stay. Our unique design can sometimes result in compact room layouts, and we understand this may not meet everyone’s expectations. We're actively working to improve noise insulation and will take your comments about the bathroom privacy into consideration. Your experience is important to us, and we hope to welcome you back for a more comfortable stay in the future.Paula Pinilla Head of Guest Service The Click Clack Hotel
by A verified traveler
Posted 19 Sep 2024
Bien ubicado, excelente atención
Comment from Hotel Management
19 Sep 2024 by The Click Clack Hotel, Hotel Management
¡Hola Orlando! Gracias por compartir tu experiencia con nosotros. Nos emociona saber que tu nuestro equipo brindo un excelente servicio durante tu estadía, y que nuestra ubicación fue de tu agrado. ¡Esperamos verte pronto nuevamente! Paula Pinilla Head of Guest Service The Click Clack Hotel
by A verified traveler
Posted 19 Sep 2024
Its great all over
Comment from Hotel Management
19 Sep 2024 by The Click Clack Hotel, Hotel Management
Hey Susana! Thank you for your kind words! We are thrilled to know that you enjoyed every single experience you had with us, our goal is to exceed your expectations in every way and we have achieved it. We look forward to welcoming you again soon!Paula PinillaHead of Guest Service The Click Clack Hotel
