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Mercure bh Retiro

4.0 star property
Work smart from coworking spaces or simply enjoy your stay near 93 Park. Either way, feel supported by attentive staff.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure bh Retiro

Reception
Exterior
Minibar, in-room safe, desk, free WiFi
Exterior
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Business services
The price is P4,408
P4,408 total
includes taxes & fees
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Minibar, in-room safe, desk, free WiFi

Standard Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Flat-screen TV
Rainfall showerhead
Private bathroom
Hair dryer
Coffee/tea maker
Minibar
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio

84DC

Breakfast included
Pet friendly
Parking included
Free WiFi
8.8 out of 10, Excellent, (495)
The price is P4,046
P4,814 total
includes taxes & fees
Feb 14 - Feb 15
84DC
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About the neighborhood

Map
Calle 80 N. 10 -11, Bogotá

What's nearby

  • El Retiro Shopping Centre - 3 min walk
  • Andino Shopping Center - 5 min walk
  • Virrey Park - 15 min walk
  • 93 Park - 4 min drive
  • Unicentro Bogotá - 7 min drive

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 27 min drive
  • El Dorado Intl. Airport (BOG) - 37 min drive

Restaurants

  • ‪Eric Kayser Colombia - ‬1 min walk
  • ‪La Biferia - Steak House - ‬2 min walk
  • ‪Birreria Macha - ‬1 min walk
  • ‪Arigato - ‬1 min walk
  • ‪Uma Cantina Peruana - ‬3 min walk

About this property

Mercure bh Retiro

Upscale hotel near 93 Park
Mercure bh Retiro provides amenities like dry cleaning/laundry services and a 24-hour business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and a 24-hour front desk
  • Smoke-free premises, a front-desk safe, and tour/ticket assistance
  • Coworking spaces and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 53 rooms include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: COP 40,000 for adults and COP 40,000 for children

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá

Frequently asked questions

Is Mercure bh Retiro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure bh Retiro?

As of Jan 18, 2025, prices found for a 1-night stay for 2 adults at Mercure bh Retiro on Feb 2, 2025 start from P 4,407.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure bh Retiro?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure bh Retiro?

Check-out is at 11:00 AM.

Does Mercure bh Retiro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 91000 per vehicle applies.

Where is Mercure bh Retiro located?

Located in Zona Rosa, this hotel is within 1 mi (2 km) of El Retiro Shopping Centre and 93 Park. Atlantis Plaza Shopping Mall and Andino Shopping Center are also within 5 minutes.

Mercure bh Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 180 reviews" "
Rating 8 - Good. 55 out of 180 reviews" "
Rating 6 - Okay. 9 out of 180 reviews" "
Rating 4 - Poor. 2 out of 180 reviews" "
Rating 2 - Terrible. 10 out of 180 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin, woodside

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Johan, London

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Stayed 1 night in Dec 2024

10/10 Excellent

Julian

Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Stayed 14 nights in Nov 2024

10/10 Excellent

Mustafa

Stayed 4 nights in Nov 2024

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel conveniente en un barrio muy tranquilo y seguro. Muy buen servicio y habitaciones comodas
Stayed 2 nights in Dec 2024

8/10 Good

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El área alrededor del hotel es excelente! Y el hotel es pequeño pero cuenta con todo lo que necesitas para pasar unas noches. El staff súper amable y atentos todo el tiempo.
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, the staff is very friendly
Stayed 2 nights in Sep 2024

8/10 Good

Edgar Santiago

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Santiago, Lima

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean Charles, Cutler Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning Very nice hotel, good breakfast A little loud outside at night Thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

Claritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Aug 2024

10/10 Excellent

Naishali

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fabien

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Atenttion and perfect location
Stayed 4 nights in Jun 2024

8/10 Good

Andrés

Business traveler
Liked: Staff & service
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Stayed 3 nights in May 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Todo Exelente
Stayed 4 nights in May 2024

6/10 Okay

Natalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms and restrooms are outdated and can get better services.(Lights don't work well, better toiletries)
Stayed 4 nights in May 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
I've been here on another occasion. Both times good experience
Stayed 3 nights in Apr 2024