Ratings based on 219 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 4 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Lenin Rico - Operaciones, Hotel Management
Estimado JamesEn nombre de todo el equipo humano del hotel ibis Chía reciba un cordial saludo:Queremos agradecerle el haber tomado unos minutos para evaluar nuestro servicio e instalaciones.Esperamos volver a contar con su preferencia en sus próximas visitas a nuestra ciudad.Cordialmente
by A verified traveler
Posted 1 Jan 2025
For one night it was ok.
Comment from Hotel Management
2 Jan 2025 by Lenin Rico - Operaciones, Hotel Management
Dear PaolaWe want to thank you for taking a few minutes to visit our service and facilities.We hope to have your preference again on your next visits to our city.Cordially
by A verified traveler
Posted 31 Dec 2024
The front desk took my card about 4 times to have a card on record and then at 4 AM when I had to leave they said I hadn't paid. Isn't that what a card for incidentals is for?
Comment from Hotel Management
2 Jan 2025 by Lenin Rico - Operaciones, Hotel Management
Dear IanWe want to thank you for taking a few minutes to evaluate our service and facilities.We hope to have your preference again on your next visits to our city.Cordially
by A verified traveler
Posted 28 Dec 2024
Simply great
Comment from Hotel Management
2 Jan 2025 by Lenin Rico - Operaciones, Hotel Management
Dear PeterWe want to thank you for taking a few minutes to evaluate our service and facilities.For us it is very gratifying to be able to receive reviews as favorable as yours: which commit us to continue forward on the path of satisfaction outlined.We hope to have your preference again on your next visits to our city.Cordially
by A verified traveler
Posted 25 Dec 2024
Food option for overnight
Comment from Hotel Management
27 Dec 2024 by Lenin Rico - Operaciones, Hotel Management
Estimado SalvadorEn nombre de todo el equipo humano del hotel ibis Chía reciba un cordial saludo.Queremos agradecerle el haber tomado unos minutos para evaluar nuestro servicio e instalaciones.Esperamos volver a contar con su preferencia en sus próximas visitas a nuestra ciudad.Cordialmente
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Lenin Rico - Operaciones, Hotel Management
Estimada Bertha En nombre de todo el equipo humano del hotel ibis Chía reciba un cordial saludo.Queremos agradecerle el haber tomado unos minutos para evaluar nuestro servicio e instalaciones.Esperamos volver a contar con su preferencia en sus próximas visitas a nuestra ciudad.Cordialmente
by A verified traveler
Posted 26 Oct 2024
The room was a little dark and I did not like the room decoration.
Comment from Hotel Management
29 Oct 2024 by Lenin Rico - Operaciones, Hotel Management
Estimada MonicaEn nombre de todo el equipo humano del hotel ibis Chía Reciba un Cordial saludoQueremos agradecerle el haber tomado unos minutos para evaluar nuestro servicio e instalaciones.Esperamos volver a contar con su preferencia en sus próximas visitas a nuestra ciudad.Cordialmente
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Lenin Rico - Operaciones, Hotel Management
Estimado SamEn nombre de todo el equipo humano del hotel ibis Chía Reciba un Cordial saludoQueremos agradecerle el haber tomado unos minutos para evaluar nuestro servicio e instalaciones: para nosotros es muy gratificante poder recibir apreciaciones tan favorables como la suya: las cuales nos comprometen a continuar con el camino de mejoramiento trazado.Esperamos volver a contar con su preferencia en sus próximas visitas a nuestra ciudad.Cordialmente
by A verified traveler
Posted 14 Oct 2024 on Hotels
Muy buena ubicación y muy buena relación precio calidad
Comment from Hotel Management
15 Oct 2024 by Lenin Rico - Operaciones, Hotel Management
Estimado Huésped En nombre de todo el equipo humano del hotel ibis Chía Reciba un cordial saludo.Queremos agradecerle el haber tomado unos minutos para evaluar nuestro servicio e instalaciones: para nosotros apreciaciones tan favorables como la suya nos demuestran que nuestros esfuerzos rinden frutos.Esperamos volver a contar con su preferencia en sus próximas visitas a nuestra ciudad.Cordialmente
by A verified traveler
Posted 1 Oct 2024 on Hotels
The hotel is very nice. I also felt that the area is good but a difficult feat if you want to cross the street. The only thing I thought was very wrong is that on Sunday there were a lot of people at the breakfast bar and there was only one person taking care of everybody. Poor Carlos, he was running around like a chicken without a head. Trying to please all the costumers, there were no forks, spoons, water, napkins, the food was running out and everyone wanted something from him. On Monday the restaurant wasn’t as full and there were 4 people working and helping the customers. I think it deserves better planning. Other than that all was very good.
Comment from Hotel Management
7 Oct 2024 by Lenin Rico - Operaciones, Hotel Management
Dear Johanna On behalf of the entire human team at the ibis Chía hotel, receive a cordial greeting.We want to thank you for taking a few minutes to evaluate our services and facilities: it is very gratifying for us to be able to receive such favorable evaluations as yours: which commit us to continue forward on the path of satisfaction and quality.We hope to have your preference again on your next visits to our city.Cordially
