Ratings based on 777 Verified Reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Hotel Vilar, Hotel Management
Gracias por su calificación
5 out of 5
by A verified traveler

Posted 5 Nov 2024
The restarunts, bars, music were great and it was convenient to get everywhere i went. The staff were not just good but outstanding.
Comment from Hotel Management
21 Nov 2024 by Hotel Vilar, Hotel Management
Dear Patrick, thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our vibrant restaurants, bars, and music, as well as the convenience of our location. Our team strives to provide exceptional service, and it’s rewarding to know that their efforts made a positive impact on your stay. Your kind words motivate us to keep enhancing the guest experience. We hope to welcome you back soon for another memorable visit at Hotel Vilar América!
4 out of 5
by A verified traveler

Posted 28 Sep 2024
The location was great. The staff was great. Our room was cleaned daily. Simple clean accommodation. No real amenities to speak of. Price was good for comparable hotels in the area. We rented a suite with a kitchen so we could cook some meals as my wife has allergies. Everything worked in the kitchen, but saying it was sparsely equipped would be giving it credit. There was no spatula for example there was only a ladle and slotted spoon to cook with, the only sharp knife was a bread knife, no cutting board. I understand almost nobody probably uses the kitchens but an occasional audit by the hotel to see if a guest could fry an egg would be nice. We didn't complain about it so it could be on us. I would still recommend this hotel for anyone looking to be in Chapinero.
Comment from Hotel Management
30 Sep 2024 by Hotel Vilar America, Hotel Management
Dear Ryan, thank you for choosing Hotel Vilar América and sharing your experience. We appreciate your feedback regarding the kitchen amenities and will take your comments into consideration for future improvements. We are glad to hear you enjoyed the great location, helpful staff, and clean accommodation. It's wonderful to know you would still recommend our hotel. We hope to welcome you back soon for another pleasant stay. Safe travels!
4 out of 5
by A verified traveler

Posted 24 Sep 2024
Nnn
Comment from Hotel Management
26 Sep 2024 by Hotel Vilar America, Hotel Management
Gracias por su calificación
5 out of 5
by A verified traveler

Posted 16 Sep 2024
Great quality-price ratio
Comment from Hotel Management
26 Sep 2024 by Hotel Vilar America, Hotel Management
Dear Yannick, thank you for your kind words regarding the value of your stay at Hotel Vilar América. We are delighted to hear that you found our quality-price ratio appealing. Our team strives to provide an excellent experience for our guests without compromising on comfort and service. We hope to welcome you back soon for another enjoyable visit. Best wishes!
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Great location
Comment from Hotel Management
26 Sep 2024 by Hotel Vilar America, Hotel Management
Gracias por su calificación
5 out of 5
by A verified traveler

Posted 2 Sep 2024
Excelente hotel, muy buena atención por parte del personal, la habitación estaba impecable y el área del hotel facilita para poder conocer Bogotá y también está cerca del Movistar Arena, lo que es perfecto para viajes por conciertos
Comment from Hotel Management
3 Sep 2024 by Valeria, Hotel Management
Estimada Valeria, ¡muchas gracias por compartir tu experiencia! Nos alegra saber que disfrutaste de tu estancia en Hotel Vilar America y que nuestro personal pudo brindarte una excelente atención. Nos encanta saber que encontraste la habitación impecable y que pudiste aprovechar la ubicación para explorar Bogotá y asistir a eventos en el Movistar Arena. Esperamos poder recibirte nuevamente en el futuro. ¡Saludos cordiales!
5 out of 5
by A verified traveler

Nice patio

Posted 19 Aug 2024 on Hotels
It’s well located , close to malls and clubs. The hotel is old but well maintain .
Comment from Hotel Management
21 Aug 2024 by ROMAN, Hotel Management
Dear Roman, thank you for your feedback. We are glad you enjoyed our hotel's patio and convenient location near malls and clubs. Your kind words motivate us to keep up with the maintenance of our property. We hope to welcome you back soon for another enjoyable stay. Best regards, Hotel Vilar America.
5 out of 5
by A verified traveler

Posted 16 Aug 2024 on Hotels
Excelente estancia, lugar muy tranquilo y personal muy amable.
Comment from Hotel Management
28 Aug 2024 by A, Hotel Management
Gracias por lo comentarios positivos! esperamos poderlos atender nuevamente!
5 out of 5
by A verified traveler

Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Christine, Hotel Management
Agradecemos su valoración! Hotel Vilar America