Ratings based on 401 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
The hotel was great, but the staff made it!! Such a nice team!!
Comment from Hotel Management
3 Dec 2024 by Ricardo Ochoa R. Jefe Operativo Hotel , Hotel Management
We appreciate your appreciation and look forward to your next visit
by A verified traveler from Bothell
Posted 25 Nov 2024
The ladies that do the cleaning started too early in the morning to talk and make noises (~6:00 AM), while my wife was trying to sleep. She woke up and could not go back to sleep.
Comment from Hotel Management
26 Nov 2024 by Ricardo Ochoa R. Chief Operations Manager , Hotel Management
We appreciate your feedback and will follow up on this situationWe look forward to your next visit.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Ricardo Ochoa R. Jefe Operativo Hotel , Hotel Management
Sr. JulioAgradecemos su apreciación y estaremos atentos a su próxima visita
by A verified traveler
Posted 4 Nov 2024
Staff an service excellent, specially Milena, she’s very kind and all people in the hotel.
Comment from Hotel Management
5 Nov 2024 by Ricardo Ochoa R. chief Operations Manager , Hotel Management
We appreciate your appreciation and we will be attentive to your next visit
by A verified traveler from Waterloo
Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Ricardo Ochoa R. Jefe Operativo Hotel , Hotel Management
Sra KatherineAgradecemos su apreciación y estaremos atentos a su proxima visita
by A verified traveler
Posted 12 Oct 2024
This is my 3rd time there and its the best..
Milena at the brekafast is wonderfull.
Ivan the bell boy SUPER ATTEND
AND Santiago always ofering the best service and information that we need.
Estelar 100 is the BEST
Comment from Hotel Management
15 Oct 2024 by Ricardo Ochoa R. Jefe Operativo Hotel , Hotel Management
Sra Faizareciba un cordial saludo, Agradecemos su apreciación y estaremos atentos a su próxima visita
by A verified traveler from Thrissur
Posted 9 Oct 2024
Excellent property
I really enjoyed the stay
Comment from Hotel Management
9 Oct 2024 by Ricardo Ochoa - Chief Opeation manager, Hotel Management
We appreciate your comments and we will be looking forward to your next visit
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
23 Sep 2024 by Ricardo Ochoa - Jefe Operativo Hotel , Hotel Management
Agradecemos su apreciación.estaremos atentos a su próxima estadía
by A verified traveler
Posted 20 Sep 2024 on Hotels
Comment from Hotel Management
20 Sep 2024 by Ricardo Ochoa - Jefe Operativo Hotel , Hotel Management
Sr Ricardo.Agradecemos su apreciación y estaremos atentos a su próxima visita
by A verified traveler from Rocky Mount
Posted 3 Sep 2024
Breakfast was great.
Comment from Hotel Management
4 Sep 2024 by Ricardo Ochoa - Jefe Operativo Hotel , Hotel Management
Sr JOrge, Agradecemos su apreciación y estaremos atentos a su próxima visita
