Ratings based on 116 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Excelente todo muy buena atención y muy buena limpieza y ni hablar del desayuno que es riquísimo se disfruta de una vista increíble y un clima agradable con muy buena atención de las cosíneras..
by A verified traveler
Posted 30 Oct 2024
This is a beautiful hotel with some nice friendly staff friendly people
Comment from Hotel Management
5 Nov 2024 by Revenue Department, Hotel Management
Dear Mr. Henriques, very good day, on behalf of all the staff we want to thank you for such an excellent comment, for us it is very important that our clients feel at home, we are very pleased that the service from our staff has been To your complete satisfaction, we hope to have the pleasure of hosting you again.
by A verified traveler
Posted 25 Oct 2024
The place needs basic nesecites , micro, fright, cable , air conditioner !etc
Comment from Hotel Management
29 Oct 2024 by Revenue and reservations departament., Hotel Management
Dear Mr. Luna, good day, hoping you are very well, we would like to thank you first for sharing your suggestions with us, it is very important for us as this helps us to continue improving day by day for our clients.
by A verified traveler
Posted 21 Oct 2024
Amazing, can’t believe how cheap it is for the quality.
Comment from Hotel Management
23 Oct 2024 by Department of Revenue. Hotel Charlotte Suite 26, Hotel Management
Dear guest, very good day, we appreciate your comment, we are very pleased to know that you totally liked the hotel and we managed to meet the quality-price ratio, we hope to have the pleasure of hosting you again.
by A verified traveler from Croydon
Posted 16 Oct 2024
It is convenient and easy to move from there to other parts of the city.
Comment from Hotel Management
23 Oct 2024 by Department of Revenue. Hotel Charlotte Suite 26, Hotel Management
Dear Mr. Hedrnandez, very good day, we appreciate your comment, we are very pleased to know that the location was to your complete satisfaction, we hope to have the pleasure of welcoming you again at this your hotel in Bogotá.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
23 Oct 2024 by Departamento de Revenue. Hotel Charlotte Suite 26, Hotel Management
Estimada Sra. Ali muy buen día, agradecemos su calificación en nombre de todo el equipo, para nosotros es muy importante conocer la evaluación de nuestros huéspedes.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Oct 2024 by Departamento de Revenue. Hotel Charlotte Suite 26, Hotel Management
Estimada Sra. Luisa muy buen día, agradecemos su calificación en nombre de todo el equipo, para nosotros es muy importante conocer la evaluación de nuestros huéspedes.
by A verified traveler
Posted 6 Sep 2024
Easy access to bus station
Comment from Hotel Management
15 Sep 2024 by Best regards, Revenue and Reservations Department., Hotel Management
Dear Mr. Joseph, very good day, thank you for your comment and excellent rating, we are very pleased to know that the location was to your complete satisfaction, we hope to have the pleasure of hosting you again.
by A verified traveler
Posted 5 Sep 2024
Very clean hotel, Great rooftop view, great super accommodating staff.
Comment from Hotel Management
15 Sep 2024 by Best regards, Revenue and Reservations Department., Hotel Management
Dear Mrs. Ali, very good morning, we are very pleased to know that the hotel was to your complete satisfaction, we work day by day for our guests. We hope to have the pleasure of hosting you again.
by A verified traveler
Posted 2 Sep 2024
Overall it was ok, not the greatest. You can hear the traffic a lot and the staff are not that friendly.
Comment from Hotel Management
15 Sep 2024 by Best regards, Revenue and Reservations Department., Hotel Management
Dear Ms. Jazmin, very good day, we are sorry that the hotel has not met your expectations, we are working on the noise that occurs from outside the building and we will additionally take into account your suggestion regarding the service.
