Ratings based on 103 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
This place is a hidden gem. It’s centrally located to a lot of things in la Candelaria and it’s clean and safe. Andres is absolutely fantastic. He’s attentive, friendly and makes you feel at home. The truth is that the rest of the staff is really wonderful.
The one thing to consider is that the building is old with wooden rickety floors. You definitely will hear everyone coming in at all hours. This was not an issue for us because we had ear plugs, and after a long day, we slept right through it. But definitely can’t beat it.
The area itself felt fine during the day and at night. There are a lot of college kids in the area, so it’s always lively. …oh and breakfast was real good! We would definitely stay here again!
Comment from Hotel Management
20 Oct 2024 by Alfredo, Hotel Management
Lili, good morning.We would like to express our sincere gratitude for taking the time to share your experience at our hotel.We are delighted to know that our staff provided exceptional service. Our team strives to make each guest feel at home.However, we regret the inconvenience with the floor we currently have, we are doing our best to improve it.Our location is one of our greatest prides.Greetings from afar and we will always be here to welcome you on a future stay.
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Alfredo, Hotel Management
Muchas gracia spor su comentario. Anelamso volverlos a tener en una proxima ocasion.Buen dia
by A verified traveler from Monroe
Posted 4 Jul 2024
It is located in a great area but too much noise from the street. You can't walk barefoot in the room because the floor is very old and has so many gaps between the wood. You can hear all the cars, motorcycles, and people talking from the street because the room doesn't have any insolation.
Comment from Hotel Management
4 Jul 2024 by Gabriel L., Hotel Management
Hola Richard;Un amable saludo del Hotel Casa de la VegaLamentamos mucho no haber cumplido con tus espectativas, seguimos trabajando dia a dia para tener el mejor servicio a todos nuestros huespedes, muy triste que no hayas valorado este punto pero haremos lo que este a nuestro alcance en solucionar los inconvenientes que mencionas.Muchas gracias por tus comentarios, nos ayudan demasiado en nuestro proceso de mejora y les deseamos lo mejor en tu visita a nuestro hermoso pais.
by A verified traveler
Posted 17 Jun 2024
Excellent service, friendly staff, beautiful facilities
Comment from Hotel Management
19 Jun 2024 by Alfredo, Hotel Management
Buenos dias. Gracias por su comentario. Cada dia nos esforzamos para brindar un buen servicio, ya que para nosotros, ustedes son lo mas importante.
by A verified traveler
Posted 20 Apr 2024 on Hotels
Comment from Hotel Management
11 May 2024 by Alfredo, Hotel Management
Buenos dias.Gracias por su comentario.
by A verified traveler
Posted 8 Jan 2024 on Hotels
by A verified traveler
Posted 23 Nov 2023
by A verified traveler
Posted 23 Oct 2023 on Hotels
Very Good
Comment from Hotel Management
23 Oct 2023 by Alfredo, Hotel Management
Hello Paul! We want to thank you for booking with us. My team and I hope that your stay was very pleasant. We hope to see you again at our hotel on a next occasion.Cordially,Alfredo Garcia
by A verified traveler
Fair for short stay
Posted 26 Jun 2023 on HotelsIt is an authentic building with lot of charm but it is quite difficult to sleep at night if you are located on the 1 st floor. You can hear everything happening in the room upstairs.
Comment from Hotel Management
27 Jun 2023 by Gabriel L., Hotel Management
Hola David;Muchas gracias por compartir tu experiencia y comentarios, son de gran ayuda para nosotros para seguir mejorando día a día.Un saludo!
by A verified traveler
Posted 16 May 2023
Super safe and front desk very accommodating
Comment from Hotel Management
29 May 2023 by Gabriel L., Hotel Management
Hola Sandrine!Muchas gracias por dejar tus comentarios, esperamos que hayas tenido una excelente estadía y siempre a tu servicio
