Ratings based on 291 Verified Reviews

4.1 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Boise

Posted 3 Dec 2020 on Orbitz
THE HOTEL IS CLOSED!!!!, We arrive in the evening and it had chains in the doors. I don’t understand how Orbitz sold to us this hotel when was totally closed. HOTEL CLOSED!!!
3 out of 5
by A verified traveler from North Carolina

Posted 20 Mar 2020
Good location, close to many museums, parks, and sites to see.
5 out of 5
by A verified traveler

Posted 16 Mar 2020 on Orbitz
Great location, my room had a great view, the wifi worked well and the breakfast was great!
5 out of 5
by A verified traveler from Markham, ON. Canada

Posted 14 Mar 2020
A nice older hotel that has been upgraded. I had a junior suite for the price of a regular room. Bathroom was very modern and functional. Located in the heart of the old historic district, the many museums and attractions were within a short walking distance. Plenty of restaurants nearby as well. Staff very helpful and responsive.
3 out of 5
by A verified traveler

Posted 20 Feb 2020
location is good for the Gold museum and Monserrat plus Candelaria, easy access easy to get taxi. Rooms are clean and basic, service is responsive. Breakfast has cut back from the first times we were there. I like cafe co leech but they now offer traditional American black to appease their international guests, unless it's true that the Colombians are now left with the worst coffee because the good coffee is being exported.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2020
2 out of 5
by A verified traveler from Panama

Posted 19 Feb 2020
I rebooked transportation from airport which never showed up so we had to take an alternative means. Only one glass in the room and it was cracked. We had to ask for 2 more at the restaurant. The maid left our door and the door across the hall open and then left the area so when we came back to the room the doors were open with no one around! We were not impressed!
5 out of 5
by A verified traveler from London

Posted 25 Jan 2020
Extremely helpful staff which would help with everything. The building itself is a bit dated but the bed comfortable and the rooms clean and sufficient. My initial room was on the street so it was a bit loud but we changed it to the other side where unfortunately was a bit dark. Otherwise everything was great and breakfast delicious and well varied. Incredible value for money, just note that hot water may need some running water before it reaches the shower (I believe thats an overall problem in Bogota)
5 out of 5
by A verified traveler from New York, NY

Posted 24 Jan 2020
Great location, near to Bogota downtown. Friendly customer service
5 out of 5
by A verified traveler

Posted 21 Jan 2020
Good location, carpet needs to be replace. Good guys good breakfast.