Ratings based on 502 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Potomac
Posted 2 Jan 2025
We had an amazing stay at the hotel. Breakfast was really good and the location was perfect. Room was very spacious and nice for a family.
Comment from Hotel Management
7 Jan 2025 by Vicky, Hotel Management
Dear Mrs. Laura: We appreciate your kind comments. We are pleased to know that you enjoyed your stay with us, the comfort of your room, the buffet breakfast at the Rosales Restaurant, as well as our location. We look forward to having you back soon.Best regards, Vicky Sampedro Forero General Manager Estelar Bogota Apartments
by A verified traveler from los angeles
Posted 27 Dec 2024
The apartments are comfortable and the best part is the staff always willing to help and accommodate guest and their needs, I will come back and stay at the hotel.
Comment from Hotel Management
27 Dec 2024 by Vicky, Hotel Management
Dear Mrs. Natalia:Receive warm greetings and thank you for sharing your review with us.We are glad to know that our goal of providing our guests with excellent service was reflected in your stay.We hope you come back soon.Best regards,Vicky Sampedro ForeroGeneral ManagerEstelar Apartments Bogota
by A verified traveler
Posted 21 Dec 2024
I love this place, very comfortable, extremely clean, awesome staff
Comment from Hotel Management
26 Dec 2024 by Vicky, Hotel Management
Dear Guest: We appreciate your kind comments. We are very pleased to know that you enjoyed your stay with us, as well as the service offered by our staff and the cleanliness and comfort of your room.It will be very pleasant to have you back soon.Best regards, Vicky Sampedro Forero General Manager Estelar Apartments Bogota
by A verified traveler
Posted 16 Dec 2024
Todo bien
Comment from Hotel Management
16 Dec 2024 by Vicky, Hotel Management
Estimada señora Mireya:Reciba un cordial saludo y agradecimiento por compartir su reseña.Nos agrada escuchar que su estancia con nosotros cumplió con sus expectativas.Esperamos regrese pronto.Cordial saludo,Vicky Sampedro ForeroGerente General Estelar Apartamentos Bogotá
by A verified traveler
Posted 2 Dec 2024
Excellent service, courteous staff, very clean, and safe. Recommend La Fontana to all that visit Bogotá.
Comment from Hotel Management
4 Dec 2024 by Vicky, Hotel Management
Dear Guest:It is very pleasing for us to hear that we have successfully fulfilled our goal of providing our guests with the best experience. Thank you for your loyalty and recommendation.It will be a pleasure to have you back soon.Best regards,Vicky Sampedro ForeroGeneral ManagerEstelar Bogota Apartments
by A verified traveler
Posted 24 Nov 2024
Apartments need to be updated. Cleaning needs to be better, please. Staff, transportation and location are top notch.
Comment from Hotel Management
28 Nov 2024 by Vicky, Hotel Management
Dear Mrs. Yazmin: Please receive a cordial greeting and thank you for sharing your review. We are pleased to know that you enjoyed the location of Estelar Apartamentos Bogota, as well as the service offered by the drivers who provide the shuttle service.We receive your comments as an opportunity to improve our processes, these will help us to offer our guests an optimal service. We apologize for any inconvenience these situations may have caused you.We hope you will give us another opportunity to serve you. Best regards, Vicky Sampedro Forero General Manager Estelar Bogota Apartments
by A verified traveler from MIAMI
Posted 13 Nov 2024
Excellent service, friendly employees, beautiful installations, lots of options for shopping and dining nearby. We stayed in one of the apartments, plenty of space (a bit outdated) but well maintained, good breakfast. Will definitely stay there again.
Comment from Hotel Management
14 Nov 2024 by Vicky, Hotel Management
Dear Mr. Isaac Emilio:It is very pleasing for us to hear that we have successfully fulfilled our goal of providing our guests with the best experience. Thank you for giving us the opportunity to serve you.It will be a pleasure to have you back soon.Best regards,Vicky Sampedro ForeroGeneral ManagerEstelar Bogota Apartments
by A verified traveler from Fairfax
Posted 11 Nov 2024
Great place to stay with for a family with children. Highly recommended!
Comment from Hotel Management
12 Nov 2024 by Vicky, Hotel Management
Dear Mr. Roberto:Thank you for your comments, we are pleased to know that your stay with us met your expectations. Your positive words invite us to continue improving our service.We appreciate your preference for our chain and hope to welcome you again soon.Cordially yours,Vicky Sampedro ForeroGeneral ManagerEstelar Apartments Bogota
by A verified traveler
Posted 1 Nov 2024
pet frienly
Comment from Hotel Management
6 Nov 2024 by Vicky, Hotel Management
Dear Ms. Marlene:We thank you for taking the time to share your rating.We work every day to offer the best service to our guests.Best regards,Vicky Sampedro ForeroGeneral ManagerEstelar Apartments Bogota
by A verified traveler
Posted 24 Oct 2024
Excellent service
Comment from Hotel Management
24 Oct 2024 by Vicky, Hotel Management
Dear Mrs. Jennifer:Receive a cordial greeting from the entire work team, for us it is very important to receive your comments. We are glad to know that you enjoyed the service offered by our staff. We hope to see you soon.Best regards,Vicky Sampedro Forero General ManagerEstelar Bogotá Apartments
