Ratings based on 874 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
by A verified traveler from Nanaimo
Posted 5 Oct 2024
Service friendly and helpful as always. Food selection in the hotel restaurants not at pre COVID levels and a little limited, especially the Javanese. Anyhow, all food i had was good.
by A verified traveler
Posted 27 Sep 2024
Good
by A verified traveler
Posted 27 Aug 2024 on Hotels
by A verified traveler
Posted 25 Aug 2024 on Hotels
Fabulous
Comment from Hotel Management
28 Aug 2024 by Equipo de Atención al Cliente, Hotel Management
Dear Tracy,Thank you for taking the time to share your fabulous experience ! We're thrilled to hear you had such a wonderful stay.We're always striving to provide our guests with the best possible experience, and it means a lot to us that you enjoyed your time with us.We hope to see you again soon!
by A verified traveler from San Jose
Posted 20 Aug 2024
Good place to stay.
Comment from Hotel Management
28 Aug 2024 by Equipo de Atención al Cliente, Hotel Management
Dear Benjamin,Thank you very much for taking the time to share your experience. We are glad to hear you enjoyed your stay with us.We invite you to follow us on our social networks to stay up-to-date on our latest news and promotions. We hope to see you soon!
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Posted 16 Aug 2024
the room is really dirty and small l.bathroom no good
Comment from Hotel Management
20 Aug 2024 by Equipo de Atención al Cliente, Hotel Management
Dear Diana, we apologize for the inconvenience you experienced during your stay. Rest assured that we take your feedback seriously and will address the cleanliness and size of the room as well as the bathroom. We strive to provide a comfortable and enjoyable stay for all our guests and will work to improve based on your comments. Thank you for bringing this to our attention.
by A verified traveler
Posted 5 Aug 2024
by A verified traveler
Posted 30 Jul 2024
Me encanto la limpieza en la habitación, me encanto el desayuno delicioso, recomiendo el hotel
Comment from Hotel Management
1 Aug 2024 by Equipo de Atención al Cliente, Hotel Management
Estimada Sra. Del Carmen,Gracias por compartir su experiencia positiva con nosotros. Nos alegra saber que disfrutó de la limpieza de la habitación y del desayuno. Agradecemos su recomendación y esperamos tener el placer de recibirlo/a nuevamente en nuestro hotel.Atentamente
