Ratings based on 80 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Great staff
by A verified traveler
Posted 28 Nov 2024
Great staff
by A verified traveler
Posted 30 Sep 2024
Good place to stay. The staff is helpful and friendly. Most staff can understand some English so it's helpful for those who don't speak any Spanish. The building is a little outdated but the room was cozy. I enjoyed the stay there. Breakfast is always cooked to order eggs, arepa, cereal, bread, and fruit everyday but they only serve in a 4 hour window.
by A verified traveler from Houston
Posted 29 Jul 2024
The apartment is located in a very nice and safe area. Very spacious and comfortable. The staff is very kind and willing to help. Breakfast was great. A few things in the apartment need to be refreshed.
by A verified traveler
Posted 10 Dec 2023 on Hotels
by A verified traveler
Posted 5 Dec 2023
The suite was large ( I believe they all vary) and very good value. Best perhaps very helpful staff. Beware though if you don’t speak Spanish.my partner does so we were fine but not one staff member had English. Big issue. Kitchen has. Appliances but nothing else. No towels no coffee no sugar or creamer. Late night arrivals beware. Grocery shopping first priority ( see also need for Spanish)!!!j good place but management needs to plug some holes. Overall once you do the groceries it is fine.
by A verified traveler
Posted 11 Oct 2023
Last year was better. This year we experienced a lot of noise, service was not very good and rooms need more maintenance and cleaning.
Comment from Hotel Management
27 Nov 2023 by Daniel, Hotel Management
hello Alejandro, Thanks for your review . We will look into your suggestions and make sure evrething is better for your next reservation!
by A verified traveler
Posted 9 Oct 2023
I was not told that there was a safe or a sauna. I was not given the instructions on how to use the appliances: Oven, microwave, TV. (sorry, but these are different from those in the US). The vents in the bathroom and in the kitchen are super dirty causing me to sneeze constantly. Apparently, they use a cloth of some sort to clean the bathroom mirror and it doesn{t work because you can see the streak all over. The room looks clean but on closer inspection it is not.
The people at the front desk and the security guar5d could not be nicer. I´d give them a 10 over 10, always doing their best to assist me in every which way possible.
Perhaps a supervisor could review each unit upon cleaning, to ensure that the unit is in perfect working condition, prior to leasing and/or the host returning.
Other than this, I highly recommend this place. I will definitily come back. Nice location, quiet and secure area, all types of restaurants & shopping stores within walking distance,I found a shoe repair shop, a grocery store, a beauty salon and when my laptop crashed, here I am at an internet café. Transportation is great too.
Comment from Hotel Management
27 Nov 2023 by Daniel, Hotel Management
Thank you Marjorie for your comments! We make sure all of our guest have trhe best experience, so we will take yopur comments to do better!
by A verified traveler
Posted 5 Dec 2021
Despite Covid restrictions the hotel provided excellent and friendly service. Without laundry service because of covid restrictions the pay laundry required signing up for a use time. The exact change required was hard to acquire.
All in all, fantastic
by A verified traveler
Posted 14 Feb 2021
Excellent breakfast and stufio style suite. well lite room with cooking fscilities
Comment from Hotel Management
4 Mar 2021 by Dan, Hotel Management
Thanks!! Always welcome!
