Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Valentina Mermeo, Hotel Management
Estimado José,Es un placer para todo el equipo del hotel AVANI ROYAL ZONA T saber que su estadía con nosotros fue más que maravillosa. Daremos nuestro más sincero reconocimiento a nuestro equipo por el excelente servicio dado, esa es siempre nuestra promesa de valor, ir más allá de lo que nuestro huésped espera para garantizar así la calidad total. Esperamos tenerlo pronto nuevamente con nosotros y recuerde que esta siempre será su casa.Cordialmente,Valentina Mermeo.Front Office Manager.
by A verified traveler
Posted 23 Dec 2024
Their staff is incredible very helpful and willing to make your stay great.
Comment from Hotel Management
23 Dec 2024 by Valentina Mermeo, Hotel Management
Dear Carmen,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
by A verified traveler
Posted 19 Dec 2024
Deben cambiar los baños, el aire acondicionado y las almohadas
Comment from Hotel Management
23 Dec 2024 by Valentina Mermeo, Hotel Management
Estimada Arla, espero se encuentre bien.Le agradecemos mucho por tomarse el tiempo de dejarnos un comentario sobre su reserva. Hemos hablado con el Jefe de Mantenimiento para revisar el tema del aire acondicionado en nuestro hotel y evitar que esta situación incómoda se repita en el futuro. Asimismo, hemos compartido sus comentarios sobres las almohadas a nuestra Jefe de Ama de Llaves para que revise la calidad de ellas. La invitamos a que se hospede nuevamente con nosotros con el fin de demostrarle como convertimos nuestros errores en oportunidades de mejora para ofrecer un excelente servicio.Cordialmente,Valentina MermeoFront Office Manager
by A verified traveler
Posted 17 Dec 2024
Great place to be. Close to all the brands and restaurants you love.
Comment from Hotel Management
23 Dec 2024 by Valentina Mermeo, Hotel Management
Dear Jahn,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Valentina Mermeo, Hotel Management
Dear Nicholas,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Valentina Mermeo, Hotel Management
Dear Liam,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
by A verified traveler
Posted 11 Dec 2024
Great location, close to everything need it..
Comment from Hotel Management
11 Dec 2024 by Valentina Mermeo, Hotel Management
Dear Jose,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
by A verified traveler
Posted 28 Nov 2024
Great location in the most upscale district of Bogota. The hotel overall is okay, but would require some updating. The check in experience was pretty bad, with no help with the bag, even when the Uber driver was signaling them to come over. The receptionist was extremely slow with only a few people checking in. You do hear the music in your room from the neighboring restaurant/club, but it’s manageable.
Comment from Hotel Management
3 Dec 2024 by Valentina Mermeo, Hotel Management
Dear Mario,Thank you very much for taking the time to evaluate your stay at our hotel AVANI ROYAL ZONA T, for us it is very important to know your opinion about our service and thus have a constant improvement, we have improved with our front desk team the agility in the check-in process. We hope to have you with us again soon, remember that this will always be your home.Kindly,Valentina MermeoFront Office Manager
by A verified traveler
Posted 20 Nov 2024
Clean & spacious rooms, convenient location & great customer service
Comment from Hotel Management
26 Nov 2024 by Valentina Mermeo, Hotel Management
Dear Aida,It is a pleasure for all our team at the AVANI ROYAL ZONA T hotel to know that your stay with us was more than wonderful. We will give our most sincere recognition to our staff for the excellent service provided, that is always our promise of value, going beyond what our guests expect to guarantee total quality. We hope to have you with us again soon and remember that this will always be your home.Kindly,Valentina Mermeo.Front Office Manager.
