Ratings based on 189 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Great property but be warned, no one after hours is there to greet you. After hours in my case was 7 pm. Though the next day, the maid was gone and no one there by 3 pm.
Ideally you have communicated before on WhatsApp and have both the door code and the room code recorded. If not, assuming you have cell, you can do it like I did and call from the door and do everything remotely. Too complicated for me to do in English but someone was available who could take the call
The place was clean and very affordable. The maid let me hang out on the main floor, after she left for the day. I had a late evening flight and I let myself out.
by A verified traveler
Posted 19 Mar 2024
It’s a convenient location, easy to get to.
by A verified traveler
Posted 16 Mar 2024
We have stayed here 3xs and we enjoy it every time. Great location for us!
by A verified traveler
Posted 9 Nov 2023
The staff was very friendly and courteous.
by A verified traveler
Posted 18 Oct 2023
Night staff a little rude. Overall, good hotel!
Comment from Hotel Management
25 Oct 2023 by Gustavo aldana R, Hotel Management
Asdrubal gracias, hemos tomado medidas al respecto te esperamos
by A verified traveler
Posted 20 Sep 2023
Comment from Hotel Management
25 Oct 2023 by Gustavo Aldana R, Hotel Management
Buenas noches nos gustaría conocer más detalle de tu estadía
by A verified traveler
Posted 10 Aug 2023 on Hotels
The front deck lady tried to be nice with me, buy i don't why she don't found the payment of my reserve, and she call the owner of the hotel. The owner asked to talked to me, and he was so rude saying to me that i don't paid my reserve, and i have to paid for my stay again. He continue in the same actitud and i said to him, before i start any trip i pay for my reservation by hotels.com app, and he told me, you have to contact Hotels.com and they have to contact me and said me that you paid already, otherwise you have to paid for the room again. I told to him, i don't have phone service here, because my phone is from Puerto Rico. So if you have any dude, you could contact Hotels.com to check. And after and hour of waiting the owner, called to the front deck lady and told her i'm good to stayed, and everything was already paid. The hotel was in a danger area, and the interior was so simple, and not good facilities... sad to said, but i really don't recomed it to nobody else.
by A verified traveler
Posted 22 Jul 2023 on Orbitz
El hotel en realidad funcionaría mejor como un Airbnb, es pequeño y las habitaciones pequeñas y sin ventilación ni luz natural. Está ubicado en medio de un ruidoso vecindario y si es fin de semana peor aún ya que hacen fiestas los vecinos hasta muy tarde por la noche. El staff es lo único bueno.
Comment from Hotel Management
23 Jul 2023 by Gustavo, Hotel Management
Martha buenos días, revisa por favor tu comentario no coincide con la descripción de nuestro hotel1) Todas nuestras habitaciones internas o externas tiene ventanas 2) El vecindario del barrio es muy tranquilo sin fiestas.Gracias Gustavo Aldana Rodríguez
by A verified traveler
Excelente, muy buena atencion!!!
Posted 20 Oct 2022 on HotelsEl lugar es excelente, las camas son como aparecen en la foto, la habitacion con suficiente espacio y muy comoda y no solo la ubicacion es buena porque hay comercio relativamente cerca(3-8 min caminando), lo mas importante, la excelente atencion de sus duenos y del personal, bellisimas personas todos. el lugar es muy limpio y cuenta con laundry, muy buen desayuno y la mejor disponibilidad para ayudarle y orientarle en especial a quien no conoce el area y sus costumbres.
by A verified traveler
Closed for business?
Posted 16 Jan 2022 on HotelsWe booked the room and got there and THEY WERE CLOSED. No one was there, door were shut and the lights were off
