Ratings based on 200 Verified Reviews

4.6 out of 5
88% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Nice, comfortable hotel

Posted 20 Jun 2024 on Hotels
Nice hotel with friendly and helpful staff. Has good restaurant on-site. Weekday breakfasts were excellent. Weekend options were smaller but still good. Master bedroom was well decorated but second bedroom was plain. Overall, very positive experience.
Comment from Hotel Management
21 Jun 2024 by Reservations Manager, Hotel Management
Good morning Mr. Paul, Thank you for taking the time to share your experience with us. We to welcome you on your future visits.Best regardsMelissa Primiciero
5 out of 5
by A verified traveler

Mejorado y renovado

Posted 5 Jun 2024 on Hotels
El servicio y la atención impecable. La ultima vez que nos hospedamos en este hotel necesitaba algunos ajustos menores de mantenimiento, ahora que volvimos todo luce como nuevo. Como oportunidad de mejora podrian variar el desayuno, nos quedamos 10 dias y se sintio repetitivo.
Comment from Hotel Management
5 Jun 2024 by Reservations Manager , Hotel Management
Buenas tardes respetado Sr. Hugo,Agradecemos el tiempo tomado para compartirnos su experiencia, nos alegra saber que estuvo cómodo durante su estadía, muchas gracias por su apreciación sobre el desayuno, lo revisaremos con nuestro equipo.Esperamos recibirle en sus próximas visitas.CordialmenteMelissa Primiciero
5 out of 5
by A verified traveler from walnut

Posted 22 May 2024
Friendly staff. Good location
Comment from Hotel Management
22 May 2024 by Reservations Manager , Hotel Management
Good afternoon dear Philip,Thank you so much for taking the time to share your experience with us. We are glad to know that you enjoy your stay.Best regardsMelissa Primiciero
1 out of 5
by A verified traveler

Posted 18 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Melissa Primiciero, Hotel Management
Good morning dear Mr. Stanley, Thank you for taking the time to share your experience with us, I would like to ask what made your visit a bad stay?
5 out of 5
by A verified traveler

Posted 27 Mar 2024
This hotel was super clean and the staff was super friendly. Their transportation services consisted of them having taxi’s readily available for use and it really came in handy and helped ease any concerns about being overcharged. Room service was 24/7 and the menu options were great. Overall, it was a wonderful stay in a beautiful area.
Comment from Hotel Management
27 Mar 2024 by Reservations Department, Hotel Management
Good afternoon,Thank you so much for taking the time to share your experience. We are glad to know that you enjoyed your stay with us!Best regardsMelissa Primiciero
5 out of 5
by A verified traveler

Posted 2 Mar 2024
Great staff!
Comment from Hotel Management
4 Mar 2024 by Reservations Department, Hotel Management
Good morning Mr. Eric,Thank you so much for taking the time to share your experience with us. We arw glad to know that you enjoyed your stay with us. Best regards Melissa Primiciero
4 out of 5
by A verified traveler

Posted 15 Feb 2024
Check in and staff was atentive and up to standard for a property like this , although it don't compensate for some of the things in the room , like short in towels & the fire pit inside the room didnt had any wood. Service is there but cant be used . I was cheking in and out for 1 day . Overall a good experience but details are KEY when doing luxury rentals. Only a recommendation, most likely will return .
Comment from Hotel Management
15 Feb 2024 by Mónica O, Hotel Management
Dear Mr. Carlos,Thank you for choosing Hotel 101 Park House for your recent stay and for taking the time to share your feedback. We appreciate your positive comments regarding the check-in process and the attentive staff.We also appreciate your valuable suggestions regarding the room details, such as the availability of towels and the fire pit. We apologize for any inconvenience caused. Please note that we do have firewood available for the fireplace on request, and we regret that this was not communicated to you during your stay.Your feedback is crucial to us, and we will certainly address these details to ensure an even better experience for your future visits. We look forward to the opportunity to welcome you back and provide an exceptional stay with all the details in place.If there is anything specific you would like us to improve or if you have any further comments, please feel free to share.Thank you for your understanding and for considering a return visit. We hope to host you again soon.Best regards,
5 out of 5
by A verified traveler

Posted 2 Feb 2024
Great
Comment from Hotel Management
15 Feb 2024 by MónicaO, Hotel Management
Dear Mr. Jorge Jr.,Thank you for your positive feedback! We're delighted to hear that your experience was great, and we appreciate you taking the time to share your thoughts. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another excellent stay.If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know. We value your input and are committed to providing exceptional service.Thank you for choosing our hotel, and we hope to host you again in the near future.Best regards,Mónica Ortiz Gerentede Mercadeo y Ventas
4 out of 5
by A verified traveler

Posted 13 Jan 2024 on Hotels
The pool was closed half of the time. The break wasn't that good, horribly prices for taxis and consumption.
Comment from Hotel Management
15 Jan 2024 by Reservations Manager, Hotel Management
Good morning,Thank you so much for taking the time to share your experience with us. We will take into account your feedback in order to improve our service.Best regardsMelissa Primiciero
5 out of 5
by A verified traveler

Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
15 Feb 2024 by MónicaO, Hotel Management
Estimada Sra. María,Agradecemos sinceramente su calificación perfecta de 10. Nos llena de alegría saber que su experiencia en Hotel 101 Park House fue tan satisfactoria.Su opinión es muy valiosa para nosotros, y estamos encantados de haber cumplido con sus expectativas. Siempre nos esforzamos por ofrecer un servicio excepcional y crear recuerdos memorables para nuestros huéspedes.Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. Si hay algo en particular que le gustaría destacar o sugerir, no dude en hacérnoslo saber. Estamos aquí para servirle.Agradecemos su preferencia y confianza en Hotel 101 Park House.Saludos cordiales,Mónica OrtizGerente de Mercadeo y Ventas