Ratings based on 150 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 24 Sep 2024
This was a nice property but our room was a little run down. For example, our sink faucet was faulty and the sink would not drain properly. The shower also had damaged parts that could have been fixed. Many parts of the room required repair. Additionally, I had to write a note for housekeeping to refill my body wash, as they did not do it on their own. Overall, it was a nice hotel/resort and the staff are very helpful. I would also like to add that the room service food and restaurant food in the property is amazing, but for the price the property needs to repair the rooms.
Comment from Hotel Management
28 Sep 2024 by Merve Akdemir, Hotel Management
Dear Elina,Thank you for taking the time to share your feedback about your recent stay at Swissotel Resort Bodrum Beach. We are glad to hear that you found our property enjoyable overall and that our staff was helpful during your visit.However, we sincerely apologize for the issues you encountered with your room. Your comments regarding the sink faucet, shower, and housekeeping services are extremely valuable to us. We will certainly address these concerns with our maintenance team to ensure necessary repairs are made and to enhance the overall guest experience.We are pleased that you enjoyed the food from our room service and restaurant, as we take pride in offering delicious dining options to our guests.We appreciate your insights and hope to welcome you back soon to provide a stay that meets the high standards we strive for at Swissotel Resort Bodrum Beach.Warm regards,Merve AkdemirGuest Relations Manager
by A verified traveler
Posted 29 Aug 2024
This was my third time staying here and it was just as consistent as my previous visits. All the staff is so welcoming as soon as I came in to check in they upgraded me to a beautiful sea room on the second floor. I believe I was room 2022! The beach area at the pool area was always kept up and highly maintained and everybody was so nice! The restaurant upstairs was delicious. The service was consistent, and the rooms were absolutely impeccably clean. I also booked a few massages at the spa and as expected, they were wonderful. I cannot wait to return next year because it was just so amazing. The Starbucks on the property and that little café was such a charming touch because if you didn’t want a full breakfast, you could just head there and have some coffee and pastries.
The food at the beach bar was so so so good we tried different things on the menu and one was just as good as the other. I never had to call front desk for any issues or anything. They were on top of everything at all times. Thank you for making my stay so wonderful and I can’t wait to see you guys again- Onur Kutlu July 17-20th
Comment from Hotel Management
24 Sep 2024 by Merve Akdemir, Hotel Management
Of course! Here’s a response addressed to Mr. Onur based on his review:Dear Mr. Onur,Thank you so much for sharing your wonderful feedback about your recent stay at Swissotel Resort Bodrum Beach. We are thrilled to hear that your experience was just as amazing as your previous visits!It brings us immense joy to know that our welcoming staff and the upgrade to your beautiful sea view room made a positive impact on your stay. We take great pride in maintaining our beach and pool areas, and we’re glad to hear you found everything to be in top condition.It’s fantastic to hear that you enjoyed the delicious offerings at our restaurant and beach bar, as well as the wonderful massages at our spa. Your kind words about our Starbucks and café are greatly appreciated, as we strive to provide convenient and charming options for our guests.We can’t wait to welcome you back next year for another amazing stay. Thank you for choosing us once again!Warm regards,Merve AkdemirGuest Relations Manager
by A verified traveler
Posted 11 Aug 2024
Very good
Comment from Hotel Management
24 Sep 2024 by Merve Akdemir / Guest Relations Manager, Hotel Management
Dear Mr. Fawaz,Thank you so much for your perfect rating! We are delighted to hear that you had such a wonderful experience at Swissotel Resort Bodrum Beach.Your feedback truly motivates our team to continue delivering exceptional service and memorable stays for our guests. We strive to create a welcoming and relaxing atmosphere, and it’s rewarding to know we succeeded during your visit.We look forward to welcoming you back in the future for another amazing stay!Best regards,
by A verified traveler
Posted 6 Aug 2024
Comment from Hotel Management
24 Sep 2024 by Merve Akdemir, Hotel Management
Dear Mr. Joey,Thank you for taking the time to share your feedback regarding your recent stay at Swissotel Resort Bodrum Beach. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations.We strive to provide exceptional service and accommodations, and your comments are valuable in helping us improve. If you could share more specific details about your stay, we would be grateful, as it would assist us in addressing the issues you encountered.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Kind regards
by A verified traveler
Posted 15 Jul 2024 on Hotels
1stday there was no internet, later same day no elect and later same day No water !!!!
And of course they had every excuse for every problem !
by A verified traveler
Posted 13 Jul 2024 on Hotels
by A verified traveler
Posted 12 Jul 2024
I liked the new and remodeled property. It was beautifully designed and staff were very friendly.
Comment from Hotel Management
1 Oct 2024 by Merve Akdemir, Hotel Management
Dear Victoria,Thank you for your kind words regarding your recent stay at Swissotel Resort Bodrum Beach. We are thrilled to hear that you appreciated our newly remodeled property and found the design to your liking. Our team takes great pride in providing friendly and attentive service, and it’s wonderful to know that their efforts contributed to your enjoyable experience.We look forward to welcoming you back for another memorable stay.Best regards,Merve AkdemirGuest Relations Manager
by A verified traveler
Posted 24 Apr 2023
Comment from Hotel Management
20 May 2023 by Barış GENÇOĞLU - Genel Müdür, Hotel Management
Sayın Hakan,Değerli geribildiriminiz için teşekkür ederiz.Saygılarmızla,
by A verified traveler
Posted 1 Dec 2022
Enjoy our honeymoon at this place and loved every moment of it. Definitely would come back again!
Comment from Hotel Management
2 Dec 2022 by Barış GENÇOĞLU - General Manager, Hotel Management
Dear Samam, Warm greetings from Swissotel Resort Bodrum Beach! Thank you for sharing your experience with us and we hope your next visit will be as pleasant as the previous one.
