Ratings based on 6 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
Overall pleasant place. They need to upgrade their stuff. They should not argue around their guests.
by A verified traveler
Posted 22 Jun 2024
Everythng is excellent but the location is too far from the city center . So you will be in trouble regardng the transportation ( which is so expensive)
Comment from Hotel Management
9 Jul 2024 by Suum Bodrum, Hotel Management
Dear Osama,We are thankful for your comment.Hope to see you again at Suum Bodrum.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Top Hotel. Wir sind positiv überrascht. Freundliche Mitarbeiter. Restaurants sind sehr gut.
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Posted 31 Jul 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Suum Bodrum, Hotel Management
Tatiliniz için Suum Bodrum'u tercih ettiğiniz için teşekkür ederiz. Sizleri tekrar ağırlamaktan mutlu olacağız.Teşekkürler.
by A verified traveler
What a pity for such a good product
Posted 21 Jul 2024 on HotelsAfter asking many times for cleaning our room floor instead they have been changing the slippers.
The waiters in restaurants and the deck area were very kind and helpful.
The information regarding the hotel description is missing because the hotel renovated and open upon 2 mounths. For this matter they have a very deep staff problem. Me and my wife we witnessed several complaints at the reception area when we were waiting our car delivery. I didn’t find professional at all the approach of the guest relation manager with other guest especially when she was complaining and some others were checking in. :)))) Our complain mentioned but no any return form management.
Very good product will be ruin by incapacity of the management. I have been TO and the owner of the company more then 10 years in Italy please take my critics in a positive way, not as an complain of upset a sojorn guest.
Comment from Hotel Management
26 Jul 2024 by Suum Bodrum, Hotel Management
Dear Mr Tayyar,We are trying our best to make our guests comfortable and make their vacation unforgettable. As you mention we have just opened, there may be some small issues that can be solved easily through communication. No matter how sorry we are, I want to make sure that your feedback is worthy and taken into consideration.We are glad to have you here and thank you for your contribution to our improvement.
