Ratings based on 157 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Guest Relation Manager, Hotel Management
Dear Mr.Youssef,Thank you for sharing your point on your stay at our hotel. We take every comment as a constructive step to better our services.. We hope to see you again in our hotel in the near future and make you have a much better experience with us.Kind Regards,Figen ArıGuest Relation Manager
by A verified traveler
Posted 6 Aug 2024
: Stunning Views but Service Needs Improvement
We recently stayed in the sea view suite, which was impressive with its two huge terraces—one off the sitting room and another off the bedroom—offering a breathtaking view of the sea. The room was spacious and comfortable, making it a pleasant stay.
The staff were friendly and welcoming, which added a nice touch to our experience. However, the service was disappointingly slow. It often took longer than expected to receive any service, which affected our overall enjoyment of the stay.
Additionally, the prices seemed overrated for the quality and speed of service provided. While the views and room were wonderful, the value for money didn’t quite meet our expectations.
If you’re looking for a place with great views and can overlook the service delays, this might be worth considering. Otherwise, you might want to weigh the pros and cons.
Comment from Hotel Management
7 Aug 2024 by Guest Relation Manager, Hotel Management
Dear Myriem,Thank you for spending your valuable time on sharing your opinion on your stay at our hotel. We take every comment as a constructive step to better our services.. We hope to see you again in our hotel in the near future and make you have a much better experience with us.Kind Regards,Figen ArıGuest Relation Manager
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Guest Relation Manager, Hotel Management
Dear Yitzchok,Thanks for the awesome 10 point rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Guest Relation ManagerFigen Arı
by A verified traveler
Posted 11 Jun 2024
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Comment from Hotel Management
12 Jun 2024 by Guest Relation Manager, Hotel Management
Değerli Misafirimiz Özlem Hanım,Kıymetli zamanınızı ayırıp Kuum Hotel Spa Bodrum'u değerlendirdiğiniz için çok teşekkür ederiz.Sizleri tekrar Misafirimiz olarak ağırlamaktan büyük memnuniyet duyacağız.Saygılarımla,
by A verified traveler
Posted 29 May 2024 on Hotels
Fine hotel with a myriad of staff, but service was very tardy.
Comment from Hotel Management
29 May 2024 by Guest Relation Manager, Hotel Management
Dear Guest,Thank you for spending your valuable time on sharing your opinion on your stay at our hotel. We take every comment as a constructive step to better our services.. We hope to see you again in our hotel in the near future and make you have a much better experience with us.Kind Regards,Figen ArıGuest Relation Manager
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
21 May 2024 by Guest Relation Manager, Hotel Management
Değerli misafirimiz Yavuz Bey,Kuum Hotel&Spa Bodrum'u kıymetli vaktinizi ayırıp değerlendirmeniz bizleri çok sevindirdi.Sizleri tekrar ağırlamaktan memnuniyet duyacağız.Saygılarımla,Figen Arı
by A verified traveler from Istanbul
Posted 6 Nov 2023
Comment from Hotel Management
28 Nov 2023 by Guest Relation Manager, Hotel Management
Değerli Misafirimiz Salih Bey,Kuum Hotel&Spa Bodrum'u değerlendirdiğiniz için çok teşekkür eder sizleri tekrar ağırlamaktan menuniyet duyarız.SaygılarımızlaFigen Arı
by A verified traveler
Posted 8 Oct 2023
The ocean view from our room in kuum hotel is phenomenal, breakfast was superb as well the lunch we had at our cabana , the staff was very helpful by reserving us a cabana right by the water , we were served delicious meals as well as cocktails. Our stay could not have been any more better than this, all thanks to the amazing manager at this hotel. She was extremely kind and ensured our stay here was perfection. Definitely will be booking our next stay here at kuum hotel in bodrum because of her impeccable hospitality.
Comment from Hotel Management
9 Oct 2023 by Guest Relation Manager, Hotel Management
Dear Genesis,Thank you for your wonderful review!.We are glad to hear that you had an excellent accommodation and service experience. We will be happy to welcome you again and we hope to share your unforgettable memories. Best Regards, Figen Arı Guest Relation Manager
by A verified traveler
Posted 26 Aug 2023 on Hotels
Comment from Hotel Management
2 Sep 2023 by Guest Relation Manager, Hotel Management
Dear Mojgan,Thanks for the awesome 10 point rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Guest Relation ManagerFigen Arı
by A verified traveler from Edgewater
Posted 15 Jul 2023
Comment from Hotel Management
5 Aug 2023 by Guest Relation Manager, Hotel Management
Değerli Misafirimiz,Kuum Hotel&Spa Bodrum'u değerlendirdiğiniz için çok teşekkür ederiz.Sizleri tekrar misafirimiz olarak ağırlamaktan memnuniyet duyacağız.Saygılarımla,Figen ArıMisafir İlişkileri Müdürü
