Ratings based on 75 Verified Reviews

4.1 out of 5
79% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Sep 2023
Comment from Hotel Management
9 Oct 2023 by Kefaluka Team, Hotel Management
Dear guest,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards
1 out of 5
by A verified traveler from Sugarland

Posted 3 Aug 2023
Worst hotel that i have ever staied in even foods were trash
Comment from Hotel Management
8 Aug 2023 by Kefaluka Team, Hotel Management
Dear Serhat,We are very dissappointed to read your comment. We have hosted thousands of extremely satisfied guests at the same duration of your stay period as it may easily seen on any websites. We also found your comment to our 400 staff and to our 90% global guest satisfaction score. Food taste is a subject open to interpretation and personal choice. We do accept all the comments in within the lines of respect but we do certainly not accept the words that you have used. Kind regards,Kefaluka Team
5 out of 5
by A verified traveler

Posted 29 Jul 2023
Everything was great
Comment from Hotel Management
8 Aug 2023 by Kefaluka Team, Hotel Management
Dear Yusif,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards,Kefaluka Team
4 out of 5
by A verified traveler

Posted 2 Jul 2023
Comment from Hotel Management
8 Aug 2023 by Kefaluka Team, Hotel Management
Dear Bahauddin,Thank you so much for taking the time to share your kind positive feedback following your recent stay.We were delighted to know that you had a great stay and enjoyed your time with us.It was a true pleasure to have you here with us and we very much look forward to welcoming you back again sometime soon.Warmest Regards,Kefaluka Team
4 out of 5
by A verified traveler

Posted 6 Oct 2021
My husband and I loved the overall experience of Kefaluka. It has a fantastic view of the sea with Akyarlar and the Kos island. The staff were very friendly, and the food was excellent. Shows and DJ performances are on every night. The sea is beautiful and very clean, you can see the fish swimming. The only thing that we didn’t like and we were dissatisfied with was the condition and the cleanliness of the room. Our room wasn’t properly cleaned before we checked in, the room was quite outdated, and this cleaning situation continued with our stay, our room wasn’t regularly cleaned, even the basics were not provided and we had to raise it a quite few times with the reception. Other than that we had no issues.
Comment from Hotel Management
7 Oct 2021 by Sunny greeting from Bodrum, Guest Relation Team, Hotel Management
Our dear guest, first of all we would like to thank you for choosing our hotel for your holiday. Your opinion is really important and useful for us, so we will take it into account. At our hotel we value our guest’s feedback and that help us to improve our service. Your feedback were addressed to our Executive team and we are working very hard to take immediate precautions to make sure all of our guests are happy. But nevertheless, we hope that in general you will have good memories of your holiday here. We will be happy to see you again!
5 out of 5
by A verified traveler

Posted 30 Sep 2021 on Hotels
The service was fantastic from the reception desk team to the room service to the hotel relationship manger and foods specially for the a al carte restaurants more than the main restaurant which need more supervision and all the other services at the bars and swimming pools and also at the beach was very good and my vacation was an excellent vacation for the forth times since last year. Wishing you all the best, Regards
Comment from Hotel Management
3 Oct 2021 by Kefaluka Guest Relations, Hotel Management
Dear Guests , Thank you for taking the time to share your experiences. Every positive feedback motivates us more to provide an excellent service to make our guests feel comfortable and welcome. It was a pleasure for us to read your summary about your holiday at all. Your lovely words about the hotel mean a lot for us, thank you for sharing them. Our best regards,
2 out of 5
by A verified traveler

Posted 29 Sep 2021 on Hotels
The resort is beyond beautiful. However, hotel services are really really bad. Staff is extremely unfriendly and borderline rude. We had an issue the first night we checked in and filed a complaint through hotels.com and no one even cared or even apologized. Hotel is not clean, several things are too old, many facilities were not even operating and staff are not welcoming. We only enjoyed the view and night events but in terms of comfort, we were extremely uncomfortable.
Comment from Hotel Management
1 Oct 2021 by Kefaluka Guest Relations, Hotel Management
Dear ZAHRA, Thank you for taking the time to write a review about your stay at Kefaluka Resort Hotel. All the guest feedbacks are very important to us in able to make necessary changes in required areas for maximum guest comfort. We are so glad to read your positive and negative observations, and we would like to give answer for your comments and clarify some misunderstandings. As Kefaluka Resort, its main goal is to increase our service quality by accurately analyzing the needs and expectations of our guests and by constantly renewing them. In this context, as Kefaluka Resort, all necessary measures have been taken by us against covid-19, and these measures are constantly examined and inspected by the relevant official and private inspection institutions and organizations. At this point, no negativity has been observed in the measures we have taken. As Kefaluka Resort, we would like to state that our main goal is to increase our service quality by accurately analyzing the needs and expectations of our guests and by constantly renewing them. Rooms and general areas are regularly cleaned and monitored by housekeeping staff. In addition, attention is paid to the maximum level of cleaning and hygiene rules. You have reserved a family large room at our hotel; but upon arrival at the hotel, the reception team provided you with the best room category - the family suite room. You were so pleased with the hotel's services that you extended your stay for another 1 night. We feel sorry regarding the issues that caused your disappointment. Should you have mentioned your concerns regarding the issues that made you stay uncomfortable during your holiday to our Guest Relations department, we would have provided any support you needed. We assure you that all reviews of our customers reach us immediately and they are very important to us. It would be a great honour for us to welcome you again in Kefaluka Resort Hotel Thank you very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Kefaluka Resort.
5 out of 5
by A verified traveler

Posted 27 Sep 2021 on Hotels
Comment from Hotel Management
1 Oct 2021 by Sunny greeting from Bodrum, Guest Relation Team, Hotel Management
Thank You for your feedback!
5 out of 5
by A verified traveler

Posted 24 Sep 2021 on Hotels
Comment from Hotel Management
26 Sep 2021 by Kefaluka Guest Relations, Hotel Management
Dear Guests, Thank you for staying at Kefaluka Resort ! We are very pleased to learn that you a nice time with us. Hope to see you again next summer ! Sunny greeting from Bodrum,
4 out of 5
by A verified traveler

WONDERFUL

Posted 16 Sep 2021 on Hotels
THE STAY IS WONDERFUL BUT THE STALL IS TALKATIVE A LOT
Comment from Hotel Management
26 Sep 2021 by Kefaluka Guest Relations, Hotel Management
Dear Guests, Thank you for staying at Kefaluka Resort ! We are very pleased to learn that you a nice time with us. Hope to see you again next summer ! Sunny greeting from Bodrum,