Ratings based on 128 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Sep 2024 on Hotels
by A verified traveler
Posted 24 Jul 2024
Terrible experience. We had 2 rooms booked nonrefundable via Expedia. We checked in later in the evening around 10pm. Once we took our daughter to her room around 11.30pm we realised there were bed bugs on one of the beds. We alerted the front office. We asked them to give us a different room. We waited till 1am and they still could not give us any other room. They even did not bother to come and check. My husband got furious and asked them to cancel one of the rooms and left the property. I advised Expedia and the hotel around 1am. They both confirmed that they will sort it out. I still could not get my money back for the room that we did not stay. Some hotel representatives said that its a garden area and bugs are normal! Thats not what i expect from 5 star hotel. I am also not happy how Expedia dealt with it. I wont book again via Expedia.
by A verified traveler
Posted 18 Jul 2024
Good food
Good service
Good natural beauty of the grounds
Terrible acess to the sea because of large pebbled beach
Dirty and wavy sea due to high winds coming from the sea. Will mot recommend or go back.
by A verified traveler
Posted 15 Jun 2024 on Hotels
by A verified traveler
Posted 14 Jun 2024 on Hotels
by A verified traveler
Posted 31 Oct 2023 on Ebookers
excellent reception staff very helpfull and courteous very clean spacious rooms excellent food options and a nice quşte beach
by A verified traveler
Posted 16 Sep 2023
It is an excellent resort. Beach was heavenly, green area before the beach was a bonus, food variety and quality was impressive. I highly recommend it. We stayed as a family and all of us loved it.
Comment from Hotel Management
21 Sep 2023 by Guest Relations , Hotel Management
Dear Ms. Arzu,Thank you very much for choosing for Hapimag Sea Garden Resort. We are delighted to read that you enjoyed the quality of our services and our location. It makes us proud to know that our gastronomy fulfilled your expectations to the fullest. We highly appreciate your positive comment. We are looking forward to welcoming you again soon. Kind regards,Hapimag Sea Garden Resort Team
by A verified traveler
Posted 30 Aug 2023 on Ebookers
An excellent hotel with extraordinary helpfull staff specially reception deserves five diamond stars each great all inclusşve food a special place for evrybody
Comment from Hotel Management
21 Sep 2023 by Guest Relations, Hotel Management
Dear Mr Ayhan,Thank you very much for your preference for Hapimag Sea Garden for your stay. It is a pleasure for us to read that you have enjoyed your most pleasant stay with us. We highly appreciate your positive comment and are happy to share it with our team. We are looking forward to welcoming you again soon. Kind regards,Hapimag Sea Garden Resort Team
by A verified traveler
All great!
Posted 8 Aug 2023 on HotelsIt was amazing, i loved the hotel premises, the team was great and food was very tasty.
Comment from Hotel Management
21 Sep 2023 by Guest Relations, Hotel Management
Dear Guest,Thank you very much for your preference for Hapimag Sea Garden for your stay. It is a pleasure for us to read that you have enjoyed your most pleasant stay with us. We highly appreciate your positive comment about our gastronomy and staff and are happy to share your kind words with our team. We are looking forward to welcoming you again soon. Kind regards, Hapimag Sea Garden Resort Team
by A verified traveler
Posted 1 Jul 2023
Very clean rooms! Very friendly staff!
If you don't have a pre-arranged transfer from the airport, you would need to call one day prior arrival or find one at the airport.
Pre-arranged would cost about 69 Euro.
Very clean pool and the bay has a nice beach where you can walk into a water with a few areas without much of rocks.
I would go there again if I could.
Comment from Hotel Management
4 Jul 2023 by Guest Relations , Hotel Management
Dear Ivan,Thank you very much for choosing for Hapimag Sea Garden Resort for your vacation. We are delighted to read that you enjoyed the quality of our services. It makes us proud to know that our employees fulfilled your expectations to the fullest. We highly appreciate your positive comment and are happy to share your kind recommendation with our team. We are looking forward to welcoming you again soon. Kind regards, Guest Relations Team
