Ratings based on 189 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2023
by A verified traveler
Posted 7 Oct 2022
BE AWARE… THIS HOTEL IS THE BIGGEST SCAM.
Poor service.. They will refuse to serve you any shots of alcohol, or any drink of your choice. They will only serve you with there set menu of mixed drinks. They have one buffet restaurant that only serves food on set hours. This hotel is a FAKE all inclusive hotel. I booked 3 nights, and I checked-out literally after 45 minutes. I spoke to the front desk manager and he said that they will refund me my 3 nights money, or worse case they will charge me for one night since they held the room for me ( which is fair). So, I started a refund request with Expedia, and when Expedia contacted the hotel Via email for a refund, the hotel management refused to give a refund. Also, Expedia agents kept trying to contact the hotel management over the phone, but they keep getting the same answer “ THE MANAGER IS NOT HERE”.
AGAIN THIS HOTEL IS A SCAAAAAAM!
NEVER EVER BOOK HERE
by A verified traveler
Posted 6 Sep 2022
Communication with staff is a big problem
They have not take any courses regarding hospitality
They are nice people but not professional
by A verified traveler
Posted 15 Jul 2022
Very nice resort. But u should make more effort in the cleaning. And since i was with my son if 11 years old, i should have been given a more quiet room far from the couples rooms.
Comment from Hotel Management
2 Aug 2022 by PARKIM AYAZ , Hotel Management
Thank you very much for your rating . We are looking forward to see you in our hotel
by A verified traveler
Mmm not for me. Noisy and average
Posted 6 Jul 2022 on HotelsThe noise was so annoying. Loud screaming and music until the kate morning. Very average room. Noisy air con, uncomfortable bed. Just an everage place.
Comment from Hotel Management
2 Aug 2022 by PARKIM AYAZ , Hotel Management
Thank you very much for your rating . We are looking forward to see you in our hotel
by A verified traveler
Posted 11 Jun 2022 on Hotels
Comment from Hotel Management
2 Aug 2022 by PARKIM AYAZ , Hotel Management
Thank you very much for your rating . We are looking forward to see you in our hotel
by A verified traveler
Posted 7 May 2022
No hand sanitizer or hand washing at restaurant. Had to ask multiple times for pillows and blankets. A closet door remained broken all week. Paid for an upgrade but room seemed very average, no view, uncomfortable bed. Pools too cold to swim. Food was decent, young staff at restaurant always working hard
by A verified traveler
Posted 1 May 2022
We had issues with our doors and most of the staff was rude, except the front desk staff.
by A verified traveler
Nice 7 nights
Posted 2 Nov 2021 on HotelsIt was very nice stay
I extend my stay for 5 more nights to be complete 7 nights.
Every thing was fine.
Just a note to cookers to reduce salt in the food.
by A verified traveler
Posted 28 Oct 2021 on Hotels
Not for families. Extremely loud music until at least midnight even with no one in the bar. More of a rave area. Probably great fun for singles under 25 and those seeking party neighbourhood
