Ratings based on 995 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Large rooms Beautiful grounds. Big comfortable beds
by A verified traveler
Posted 25 Nov 2024
The view from the room was beautiful. The room was very comfortable and easily accessed. We reserved an "accessible" room; however, while the room and entrance were accessible, the room had a bathtub, not a walk-in shower with a drop-down chair, as all other accessible rooms have. This was the only negative but a big one if you have any disability. I would suggest that management correct this or not describe the room as accessible. At the very least, explain that the room has a tube and no sitting accommodations. Short of that a wonderful time and we will stay there again.
by A verified traveler from Buffalo
Posted 20 Nov 2024
This property is spectacular in all ways!
by A verified traveler
Posted 18 Nov 2024
Staff was super friendly , the lodge was clean and beautiful.
by A verified traveler
Posted 18 Nov 2024
Amazing place to relax in a five star kind of way.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Excellent place!
by A verified traveler
Posted 12 Nov 2024
Great hotel!
by A verified traveler
Posted 6 Nov 2024
Views are amazing, rooms are very spacious.
Some items could be tweaked, rooms smell musky - rooms are by the ocean, found some linens with stains, heater is a bit loud, missing items (umbrella on the first day which we wouldn’t really care but it was downpour when we arrived), towels could be updated and service for insignificant things were inconsistent (sometimes pillow chocolates).
Pool area was amazing - hot tub a little small, wooden seating areas with fire pits was nice, tea/coffee in the mornings at the lobby was good quality, some scheduled hotel events mostly around the weekend, only had breakfast once at Drakes food was average coffee way too strong and overpriced. Rooms were clean, patio was a good size. Water in the room everyday. Staff are friendly and polite. Sleep machine was awesome!
by A verified traveler
Posted 31 Oct 2024
Friendly staff and beautiful property.
