Ratings based on 272 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024 on Hotels
Good stay
Comment from Hotel Management
9 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Balaji, Thank you for choosing GHOTEL hotel & living Bochum for your stay. We are delighted to hear that you had a good experience with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, GHOTEL hotel & living Bochum
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Gordon,Thank you for your booking at the GHOTEL hotel & living Bochum and your positive feedback. We are very pleased that you were satisfied with your stay with us and that everything went well. We very much hope that we can be your hosts again on your next visit to Bochum!With kind regardsYour team from GHOTEL hotel & living Bochum
by A verified traveler
Posted 23 Jul 2024
Clean, friendly staff, but a little bare on amenities.
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Courtney,Thank you for your review! We're happy to hear that you found the hotel clean and the staff friendly. We appreciate your feedback regarding the amenities and will take it into consideration as we work to enhance our guest experience. We hope to welcome you back again in the future!With kind regardsYour team from GHOTEL hotel & living Bochum
by A verified traveler
Posted 18 Jul 2024 on Hotels
Front desk was hit and miss. Some where friendly and helpful with questions, some acted annoyed and unhelpful. That was my only complaint everything else was 5 stars!
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Anthony,Thank you for your review! We're glad to hear that most aspects of your stay were worthy of 5 stars. However, we’re sorry to learn that your experience with the front desk was inconsistent. While some staff were friendly and helpful, we apologize for the moments when others seemed less so. We will address this with our team to ensure all guests receive the same high level of service. We hope to welcome you back soon for an even better experience!With kind regardsYour team from GHOTEL hotel & living Bochum
by A verified traveler
Posted 18 Jul 2024
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Kimberly,Thank you for your 4/5 rating! We’re pleased to hear that you had a positive experience. Your feedback is important to us, and we’ll use it to make further improvements. We look forward to the opportunity to provide you with an even better stay in the future!With kind regardsYour team from GHOTEL hotel & living Bochum
by A verified traveler
Posted 11 Jul 2024
Clean, close to town.
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Kris,Thank you for your review! We're glad to hear that you found our hotel clean and conveniently located close to town. We take pride in maintaining a high standard of cleanliness, and it's great to know that our location added to the convenience of your stay. We hope to welcome you again soon!With kind regardsYour team from GHOTEL hotel & living Bochum
by A verified traveler
Posted 6 Jul 2024 on Orbitz
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Donna,Thank you for your perfect 5/5 rating! We’re thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated and motivates our team to continue providing top-notch service. We look forward to welcoming you back soon!With kind regards,Your team from GHOTEL hotel & living Bochum
by A verified traveler
Nice hotel but not great area.
Posted 3 Jul 2024 on HotelsWe stayed at the hotel it was quite clean and confortable.
The check in was self service and over complicated quite a pain.
In the evening the male bar staff was quite rude and refused to provide any ice or water even though the bar was open.
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Darren,Thank you for your feedback. We’re glad to hear that you found the hotel clean and comfortable. However, we’re sorry to learn about the difficulties you experienced with the self-service check-in and the rudeness of the bar staff. This is certainly not the standard of service we strive to provide. Your comments will be addressed with our team to improve the guest experience. We hope to have the chance to offer you a better experience in the future.With kind regardsYour team from GHOTEL hotel & living Bochum
by A verified traveler
GHotel
Posted 1 Jul 2024 on HotelsEverything about the hotel was good, except they had a problem with there WiFi and didn't get it sorted out all the time we were staying there. Breakfast was also very good.
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Keith,Thank you for your feedback. We’re pleased to hear that you enjoyed the hotel and the breakfast. We apologize for the issues you experienced with the WiFi. Unfortunately, there was a regional problem affecting the internet, which was beyond our control. We appreciate your understanding and hope this did not significantly impact your overall stay. We look forward to welcoming you back and ensuring a better experience next time.With kind regards,Your team from GHOTEL hotel & living Bochum
by A verified traveler
Posted 1 Jul 2024
Comment from Hotel Management
6 Sep 2024 by GHOTEL hotel & living Bochum, Hotel Management
Dear Carlos,Thank you for your perfect 5/5 rating! We’re thrilled to hear that you had an excellent stay with us. Your positive feedback is greatly appreciated and motivates our team to continue providing top-notch service. We look forward to welcoming you back soon!With kind regards,Your team from GHOTEL hotel & living Bochum
