Ratings based on 124 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The rooms are comfortable, the restaurant its spectacular and most important it have a private dock for trip taking.
Comment from Hotel Management
12 Nov 2024 by Tashi , Hotel Management
Thank you for leaving us your comment, dear CarlosIt is very important to us. We are glad that you enjoyed your little vacation
by A verified traveler
Posted 2 Nov 2024
Great little boutique hotel in the heart of Bocas Town. The area around it was a little noisy, but it was interesting watching the boats come and go on the docks. Really great restaurant, Coco. Friendly staff, clean rooms, cold air conditioning and hot showers— we were happy we stayed here and would stay here again.
Comment from Hotel Management
3 Nov 2024 by Tashi , Hotel Management
Thank you for your comment, dear DeborahIt is very important to us. We are pleased as a hotel and as a staff that our guests are happy with their stay at our hotel and that despite the busy and noisy town, they were able to enjoy their short vacation.Yes, the restaurant staff is very nice.Regards!
by A verified traveler
Posted 7 Oct 2024
Overall great experience.
Comment from Hotel Management
7 Oct 2024 by Tashi , Hotel Management
It is a great pleasure when our clients enjoy their holidays. Thank you for leaving us your comment, dear Shannon.
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
5 Oct 2024 by Tashi , Hotel Management
Gracias!
by A verified traveler
Posted 9 Sep 2024
Excellent location and stay
Comment from Hotel Management
9 Sep 2024 by Tashi , Hotel Management
Gracias!
by A verified traveler
Nice hotel in busy area
Posted 7 Jul 2024 on HotelsThe hotel is in a great location - walking distance to everything. I had a nice balcony, the service was great and the breakfast was very good (and included!). My only complaint is that this hotel is loud - I could hear the people above me walking constantly and being in the middle of town it’s never quiet. You cannot sleep here without ear plugs (which they provided).
Comment from Hotel Management
14 Jul 2024 by Tashi , Hotel Management
We are very sorry about the noise. If it is true that our small town is quite active, we as a Hotel do what is in our power (like giving those earplugs to our clients) so that they can be as comfortable as possible during their stay.Thank you for leaving us your comment
by A verified traveler
Posted 2 Jul 2024
The staff were very friendly and accommodating. The room was clean but dated. The beds were not very comfortable at all. There was music from the restaurant but it did not last too late. The deck was in the process of being rebuilt so was unusable. The only thing that would keep me from staying here again though was the bed.
Comment from Hotel Management
4 Jul 2024 by Deni, Hotel Management
Dear Kristi, thank you for taking your time and sharing your comments with us. Our staff strives to provide excellent service to our guests.And for this service to be complete we have had to improve our facilities, such as our dock, we are sure that when it is finished we will all enjoy it.As for the bed and the rooms, we will take it into account and make the corresponding improvements.We apologize for any inconveniences during your stay
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by Tashi , Hotel Management
Gracias!
by A verified traveler
Posted 23 Apr 2024 on Hotels
Comment from Hotel Management
11 May 2024 by Tashi , Hotel Management
Gracias!!
by A verified traveler
Posted 15 Apr 2024
This stay was amazing! Yacira was the best hostess for our stay and Carla demonstrated incredible care and compassion for her guests. We look forward to staying here again and again.
Comment from Hotel Management
16 Apr 2024 by Tashi , Hotel Management
Thank you for valuing every detail and leaving us your comment.Yes, Yacira is one of our best employees, always with a smile, kindness and every intention of serving our clients in the best way. And Carla, always eager to help as much as she can, caring for and guiding them so that they are well and enjoy their stay as best as possible.We hope to see you soon!
