Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
TV did not work in the room. I paid for a 1 queen bed in room and received 2 full beds, very hard to sleep with 2 people on the full size bed.
Otherwise. All was great.
Comment from Hotel Management
20 Nov 2024 by Sincerely, Hotel Management
Dear Mrs/Mr. Edyta.Thank you very much for your valuable comments and your rating, they are very important to us.We hope to be able to assist you in the next opportunity.Thank you for choosing us.We apologize for this situation in the room, we will work on this to improve our services.
by A verified traveler
Posted 16 Nov 2024
Everyone was very nice specially the people in the cafeteria
Comment from Hotel Management
16 Nov 2024 by Sincerely, Hotel Management
Dear Mrs. Claudia.Thank you very much for your valuable comments and your rating, they are very important to us.We hope to be able to assist you in the next opportunity.Thank you for choosing us.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Sincerely, Hotel Management
Dear Mr. Ganesh.Thank you very much for your valuable comments and your rating, they are very important to us.Thank you for choosing us.
by A verified traveler
Posted 12 Nov 2024
Great location, nice hotel. Very clean.
Comment from Hotel Management
12 Nov 2024 by Sincerely, Hotel Management
Dear Mr. Scott.Thank you very much for your valuable comments and your rating, they are very important to us.We hope to be able to assist you in the next opportunity.Thank you for choosing us.
by A verified traveler
Posted 3 Nov 2024
Would not let my local girlfriend even come up to my room without paying extra, this policy is Ridiculous!!!
Comment from Hotel Management
6 Nov 2024 by Sincerely, Hotel Management
Dear Mr. Rob.It is not our intention to make you uncomfortable, indeed for everyone's safety there are policies that must be complied with, we invite you to register your girlfriend with all the information so that she can enter as a guest without any problem, you will understand that we do it for your safety and the well-being of all, if you do not register her upon arrival by general policies at the time of entering you have to pay the additional person.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Cordial saludo, Hotel Management
Apreciado Sr. Lázaro, cordial saludo.Es para nosotros de mucho agrado recibir sus valiosos comentarios y su excelente calificación.Muchas gracias por elegirnos.Esperamos poder atenderlo en una próxima oportunidad.
by A verified traveler
Posted 3 Oct 2024
Excellent location
Comment from Hotel Management
5 Oct 2024 by Sincerely, Hotel Management
Dear Mr. Julio.Thank you very much for your valuable comments and your rating, they are very important to us.We hope to be able to assist you in the next opportunity.Thank you for choosing us.
by A verified traveler
Posted 19 Sep 2024
Nice and clean hotel. Exelent lokation
The staff was nice and friendly but not all of them.
Last day we had a problem with air-conditioner, and spoke with lady on the reception, she kept me for more then half the hour, then promise will send someone to fix the problem. She didn't send anyone, nobody looked after.
Comment from Hotel Management
20 Sep 2024 by Sincerely, Hotel Management
Dear Mr. George, best regards.Thank you very much for your valuable comments and your rating, they are very important to us.We apologize for this situation in the room, we will work on this to improve our services.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Cordialmente,, Hotel Management
Respetado Sr. Rafael, cordial saludo.Muchas gracias por su amable calificación, es de mucha importancia para nosotros.Muchas gracias por alojarse con nosotros.Esperamos poder atenderlo em una próxima oportunidad.
by A verified traveler
Posted 10 Sep 2024
Great location…. Everything is close to this hotel.
Comment from Hotel Management
11 Sep 2024 by Sincerely, Hotel Management
Dear Mrs. Rocio, best regards.Thank you very much for your valuable comments and your rating, they are very important to us.We hope to be able to assist you in the next opportunity.
