Ratings based on 29 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
First class
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 4 Oct 2024
Exquisite hospitality.
Comment from Hotel Management
4 Oct 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Mr. Nasko, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is incredibly rewarding to hear that the exquisite hospitality we strive for was delivered during your visit. Your compliments are highly appreciated. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
by A verified traveler from PLANO
Posted 16 Sep 2024
Outstanding customer service, cleanliness, and amenities. The restaurants were top notch and the staff goes above and beyond to make their guests feel welcomed and appreciated.
by A verified traveler
Posted 15 Sep 2024
Was a great experience.... Definitely going back
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 17 Jul 2024
by A verified traveler
Posted 12 Jul 2024
AC in room does not blow hard enough or cool off the room.
Comment from Hotel Management
18 Jul 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Mr. Tabraue,Thank you for sharing your feedback on your recent stay at The Boca Raton. We understand that you experienced AC challenges within your guestroom, and extend our apologies for that inconvenience. In order to promptly address this concern, we kindly request that you share your experience with us directly by reaching out to our direct line. Please request to be directed to our Quality Assurance team. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Mr. Gojcaj,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer
by A verified traveler from Lindon
Posted 5 Jul 2024
Beautiful property and exceptional service from all the staff.
Th only thing we didn't like was the 20 to 25 minutes wait for breakfast, we wish they had a bigger area with more seating for breakfast, but it was well worth the wait. We're planning to return in the near future.
Comment from Hotel Management
8 Jul 2024 by Daniel A. Hostettler, President and CEO, Hotel Management
Dear Mr. Martins,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments about our property and team. While it is wonderful to know that you enjoyed breakfast at Flybridge, we regret the seating delays experienced during your stay. Our team will certainly take your feedback into consideration as we continuously strive to enhance our offerings and services. We look forward to welcoming you back in the future and ensuring another enjoyable stay. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer
