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Costa Sol Hotel & Villas

3.0 star property
Family-friendly hotel with a 24-hour front desk and an outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Sol Hotel & Villas

Outdoor pool
Reception
Private kitchen
Reception
Property grounds

Reviews

5.0 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Villa

Private kitchen

Villa

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

In-room safe

Standard Room

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
Hair dryer
Free bottled water
In-room safe
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

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P1,714 total
includes taxes & fees
Nov 24 - Nov 25
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About the neighborhood

Map
Av Veracruz s/n Esquina Ferrocarril, Col Centro, Boca del Rio, VER, 94290

What's nearby

  • Foro Boca - 10 min walk - 0.9 km
  • Plaza El Dorado - 3 min drive - 2.1 km
  • Plaza Las Americas Shopping Mall - 5 min drive - 4.3 km
  • World Trade Center Veracruz - 5 min drive - 4.4 km
  • Mocambo Beach - 9 min drive - 3.3 km

Getting around

  • Veracruz Central Station - 26 min drive
  • General Heriberto Jara Intl. Airport (VER) - 27 min drive

Restaurants

  • ‪Sr. Asadero Espress - ‬7 min walk
  • ‪Paradise Rafael's Palmas - ‬5 min walk
  • ‪Café Andrade Tampiquera - ‬9 min walk
  • ‪Little Caesars Pizza - ‬5 min walk
  • ‪El Grillo - ‬6 min walk

About this property

Costa Sol Hotel & Villas

Family-friendly hotel near Veracruz Aquarium
Shopping on site, a garden, and a playground are just a few of the amenities provided at Costa Sol Hotel & Villas. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Luggage storage, concierge services, and a gift shop
  • A TV in the lobby, a porter/bellhop, and a front-desk safe
Room features
All 161 rooms feature comforts such as air conditioning, in addition to perks like safes and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorized watercraft
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Costa Sol Hotel & Villas
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Villas Boca del Rio
Hotel Costa Sol
Costa Sol Hotel & Villas Hotel
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Hotel & Villas Hotel Boca del Rio

Frequently asked questions

Does Costa Sol Hotel & Villas have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Costa Sol Hotel & Villas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Costa Sol Hotel & Villas?

Self parking is free at this property.

What time is check-in at Costa Sol Hotel & Villas?

Check-in begins at 3 PM.

What time is check-out at Costa Sol Hotel & Villas?

Check-out is at noon.

Where is Costa Sol Hotel & Villas located?

This family-friendly Boca del Río hotel is located in the entertainment district, within a 10-minute walk of Playa Vicente Fox and Foro Boca. Canonero Guanajuato and Unidad Deportiva Hugo Sánchez are also within 15 minutes.

Costa Sol Hotel & Villas Reviews

Reviews

5.0
Rating 10 - Excellent. 5 out of 54 reviews" "
Rating 8 - Good. 8 out of 54 reviews" "
Rating 6 - Okay. 10 out of 54 reviews" "
Rating 4 - Poor. 15 out of 54 reviews" "
Rating 2 - Terrible. 16 out of 54 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Maria, Ponce, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Hotel....BEWARE
Dirty rooms, dirty pool, a/c did not work and leaked water. Overall not what the hotels.com site shows for property picture.

2/10 Terrible

MARIA, Ponce, Puerto Rico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Hotel
Terrible Hotel, AC not working, dirty pool and overall dirty hotel. Should not be listed on Hotels.com...

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
worn out
Hotel is a little worn out. Internet barely functional, only in the lobby. No refrigerator as was advertised... Nice neighborhood, great beach.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very god I will go back.

4/10 Poor

J Sosa

Disliked: Property conditions & facilities, room comfort
10 days in Boca del Rio at Costa Sol Hotel
We just spent 10 days at Costa Sol Hotel and I can honestly say it was not the best experience of our lives. The hotel lloks nice at the lobby area but as soon as you get to your room everything changes. The frame of the beds is solid concrete and the matresses are thin and old. After a few tries I finally got a room which bathroom was not in such a bad shape but still was not to our expectations. The water pressure on the shower was very low and you were lucky if you could get some hot water. The A/C unit was preset to a specific temperature that you could not change so the room got very cold at nights and we needed to turn it on and off through the night to be able to sleep confortably. There was a night the compressor stopped working so we did not have any A/C and the night was kind of warm. The pool was OK but if you wanted to use the Wave pool you had to pay 150 pesos per person per day. The breakfast was not included even thoughthe package was sold to us with breakfast included. The keys for the room needed to be rest every day because they'd stop working. The only good thing I have to say about this hotel is its location and the fact that all its personnel was very friendly and useful when I complaint about the issues we faced during our stay. I'd not recommend this hotel to anybody unless you're really on a budget.

6/10 Okay

Verified traveler

8/10 Good

Sara

Liked: Cleanliness, staff & service, room comfort
Great budget hotel; awesome pool!
We really enjoyed this hotel. Its great for families, the rooms are very large and include a separate couch/sitting space as well. The pool area was very large with plenty of loungers and tables and chairs. The downside was that there was no food or drink service around the pool. Also my boyfriend did not like that the balcony overlooked the pool area, he thought it didn't give us any privacy. But overall, we were very happy with this hotel. For the price we paid, it was great!

2/10 Terrible

Willy, Zurich, Switzerland

Disliked: Staff & service, property conditions & facilities, room comfort
A place to avoid
The hotel is in lousy conditition, our room was windowless, the shower broken. The elevator did not work, so we had to change the room. The pool is dirty as are all the chairs. Every corner of the hotel needs a paint job. The promised internet had a too weak signal, so it worked only in the lobby area and around the restaurant, even there it crasehd often. Don't go there, we will never return. If you are looking to visit Veracruz, just forget this place: It takes about half an hour by car or bus to go to the city center. Due to the hollidays we paid outrageous rates but it is our fault, we did not find another hotel since we booked only a day before our arrival.

10/10 Excellent

Jesus, Mexico D.F.

Liked: Cleanliness, staff & service, room comfort
I wanted to stay longer.
There are a friendly staff like this: I wanted to shop something at the store near the lobby about midnight, it was closed, asked for the schedule to one of them, and he also told me there was other store open 24 h/d and where it was. As the hotel is too big, it was at other street near the parking entrance, I did not find it, came back, he wanted to know if I found it, then he guided me to the store. And breakfasts included are some of the best I have had, it was a big deal. Unfortunately I had to leave before check out day because of a family disaster.

4/10 Poor

Dawn, Minneapolis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The villas were terrible
We arrived late and tired, and we were in a villa out back not the main hotel area. The little villa was nasty. Old and shabby, cracking tiles everywhere and even though it was extremely clean, it still had a depressing feel to it.I have never been to Mexico before so some of this may be just how they do things down there, but there were no bedside lamps or alarm clock, the shower didn't have a curtain or bathmat, and the bedding was just sheets, no beadspread or coverlet. The patio out back was ringed with all these milk jugs or buckets full of dirt and half dead plants in them, and the play area was all rusty and the plastic slide tube had huge cracks in it, I was afraid to let the grandson play on it. We were only there for one night, but I wouldn't go back. The main hotel high rise area looked much nicer.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Instalaciones olvidadas
La mayoría de la instalaciones se encuentran abandonadas y deterioradas

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
El hotel ya no cuenta con ningún servicio está como abandonado no hay tv, restaurante, las albercas muy sucias, en los cuartos no hay agua caliente. De plano mal y quien reembolsable lo que cobran si no lo tienes.

4/10 Poor

andres , puebla

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
hotel cerca de la playa buena ubicacion
no tenían llaves de los cuartos cada vez que querías entrar al cuarto tenían que ir a abrirte con la llave maestra a sus instalaciones les falta mucho mantenimiento la alberca estaba sucia

4/10 Poor

Rack, Pachuca

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel descuidado
Las instalaciones están deterioradas . Alberca le falta limpieza tiene lama

2/10 Terrible

GEORGINA, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No les recomiendo este hotel ni para dormir
Tengan mucho cuidado, pues las imágenes que publican están obsoletas. La alberca tiene moho por todas partes, se ve que no le dan mantenimiento, sólo estuvimos 3 horas en la alberca y fue suficiente para que mis sobrinos tuvieran infección en los ojos. El agua está rezagada pues huele muy mal. En la habitación hay cucarachas. No tienen planta de luz de respaldo, y uno se queda sin A/C y luz durante el tiempo que falla la luz. Los camastros están descuidados y las instalaciones en general también lo están. Y el personal que te recibe es atento pero no resuelven ninguna situación que se presente, así que uno se queda con el problema ya que nadie responde por lo que ahí sucede.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO CUMPLE CON LO QUE ANUNCIA
Sin WIFI, sin señal de television y con un servicio pobre en todos los aspectos. El hotel carece de mantenimiento. Uno espera recibir y ver lo que se anuncia en internet pero cuando se esta allí no se recibe nada de lo que uno pago más que aire acondicionado y una cama decente para dormir.

4/10 Poor

Virginia, orizaba

Disliked: Staff & service, property conditions & facilities
Feliz con la familia
Bien

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal el hotel muy descuidado, no había todo lo que ofrecen, desde la botellita de agua, la tv no se veía bien, el aire dejo funcionar una noche, no había el aparato telefónico en la habitación, la regadera se goteaba. nos cambiaron de habitación y esta también tenia fallas, no funcionaba el lava manos.... etc etc etc.... muy mala experiencia en este hotel

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Muy mal servicio no lo recomendaría
Pésimo servicio, incluso no había agua caliente en la regadera!

2/10 Terrible

Frida, México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en decadencia
El hotel está en abandono, el lobby tiene polvo sobre las mesas, no se ha dado mantenimiento a la pintura, el restaurante no funciona, la alberca está sucia, el pasto no se corta, está desordenado, no funciona el aire acondicionado, no hay agua caliente, las sábanas parecen muy viejas, las almohadas huelen a perfume ajeno, sólo hay una cama King size en todo el hotel, el personal es escaso e ineficiente. En definitiva no es un buen lugar para hospedarse, está muy abandonado.

2/10 Terrible

Erick, Cuautla, Mor.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimas condiciones de limpieza, conservación y se
PÉSIMO!!!! Las condiciones de conservación, limpieza y servicio del hotel son deplorables y para nada corresponden con lo publicado y tarifa, me fué asignada una primer habitación la cual ademas de encontrarla abierta antes de ocuparla la ropa de cama estaba muy sucia y con cabellos, y mecanismo de la tasa del baño no funcionaba, al reportar esto me asignan otra habitación en donde de igual manera la ropa de cama (fundas y sabanas) y toallas presentaban manchas de liquidos amarillos y de rimel de ojos, instalaciones de baño salpicados y manchados con un liquido azul, ademas de que el aire acondicionado desprendía un olor fétido y desagradable. Por otro lado escasa o nula iluminación en pasillos y zona de acceso y cruce a habitaciones (alrededor de alberca) por falta de personal a dicho del recepcionista. al reemplazarme tanto la ropa de cama como toallas estas estaban tambien en condiciones de desgate manchadas y vieja. En General condiciones y servicio de este Hotel nada recomendables!!!

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
NO ME AGRADO
CAMAS INCOMODAS, BAÑOS NO MUY BIEN CUIDADOS, NO HABIA AGUA CALIENTE TV PEQUEÑA, MUCHO RUIDO

4/10 Poor

María, Ciudad de México

Disliked: Staff & service, property conditions & facilities
Al hotel le falta mucho mantenimiento.
Para llegar a la playa hay que caminar por el jardín que le falta mucha iluminación, además hay que cruzar una carretera para entrar a la playa. El gerente del hotel es un grosero prepotente, y comentan las empleadas que las acosa sexualmente.

2/10 Terrible

Daniel, Queretaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espantoso Hotel
Esta peor que un Hotel de Paso.