Ratings based on 990 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Amazing
Comment from Hotel Management
28 Sep 2024 by Gerente General - AA, Hotel Management
Norma: ¡Gracias por su preferencia y puntuación! Esperamos su pronto regreso. Saludos.
by A verified traveler from Halifax
Posted 17 Sep 2024
Everything was great. Neat and clean.
Comment from Hotel Management
17 Sep 2024 by Gerente General - AA, Hotel Management
¡Gracias por hospedarse con nosotros!
by A verified traveler
Posted 19 Jul 2024
This place was great, i enjoyed it very much, had a great view of the ocean.
Comment from Hotel Management
22 Jul 2024 by Gerente General, Hotel Management
Dear Mr. Anastacio, we are glad to know that you really enjoyed your stay at the hotel. We hope you could stay with us soon. Kind regards
by A verified traveler
Posted 18 Jun 2024
Everything was excellent. Thank you!
Comment from Hotel Management
24 Jun 2024 by Gerente General, Hotel Management
Dear Gulshan, we are glad to know that you really enjoyed your stay at the hotel. We hope you could stay with us soon. Kind regards
by A verified traveler
Posted 9 May 2024
Our room was very small and there was poor ventilation. The room floor was all wet due to the A/C. We couldn't sleep because there were dust mites in our bed. The hotel staff was friendly and helpful though.
Comment from Hotel Management
14 May 2024 by Gerente General, Hotel Management
Dear Mr. Efrain, Were sorry for the bad experience. We appreciate your comments which are taken to improve our service. We continue at your service.
by A verified traveler
Posted 14 Apr 2024
Great location. Although my room had ocean view the window was always foggy so I was not able to see anything. Not being able to open the window was a bad experience.
Comment from Hotel Management
15 Apr 2024 by Gerente General, Hotel Management
Dear Miss Patricia, Were sorry for the bad experience. We appreciate your comments which are taken to improve our service. We continue at your service.
by A verified traveler
Posted 13 Apr 2024
Good
Comment from Hotel Management
15 Apr 2024 by Gerente General., Hotel Management
Dear Mr. Noe, We appreciate your rating of our service. We continue at your service. Greetings.
by A verified traveler
Posted 3 Mar 2024
Very good!
Comment from Hotel Management
4 Mar 2024 by Gerente General, Hotel Management
Apreciable Sr. Anthony, agradecemos su amable calificación, ¡nos ha hecho el día!, nos alegra que haya tenido una estancia placentera. Esperamos pronto recibirle nuevamente. Saludos.
by A verified traveler
Posted 28 Feb 2024
The staff was efficient and friendly
Comment from Hotel Management
29 Feb 2024 by Gerente general, Hotel Management
Apreciable Srita. Mary, agradecemos su amable calificación a nuestro servicio, así como sus comentarios, Esperamos pronto recibirle nuevamente. Saludos.
by A verified traveler
Posted 26 Feb 2024
It said ocean view and is not a balcone and the windows are very dirty and burry
Comment from Hotel Management
26 Feb 2024 by Gerente General, Hotel Management
Estimado Sr. Adan, agradecemos que nos comparta sus comentarios y sugerencias, las cuales serán tomadas en cuenta para gestionar una mejora en el servicio brindado, esperamos tener la oportunidad de atenderle nuevamente pronto y mejorar su experiencia. Saludos cordiales.
