Ratings based on 244 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lathrop
Posted 12 Oct 2024
Service great
by A verified traveler
Posted 8 Nov 2023
The virw of the Ocean was great from our room.
by A verified traveler
Posted 26 Sep 2022
Es un lugar excelente, el staff es muy amable y las instalaciones buenas. Nos gusta el ambiente del hotel
by A verified traveler
Posted 27 May 2022
by A verified traveler from Houston
Posted 30 Jan 2022
by A verified traveler
Posted 11 Jan 2022 on Hotels
Comment from Hotel Management
13 Jan 2022 by HOTEL ASTUR VERACRUZ , Hotel Management
Muchas gracias por su gentil comentario y para nuestro Hotel es un placer tenerlos como clientes y esperamos tener el gusto de saludarlos nuevamente. Por favor vuelva pronto.
by A verified traveler
Posted 7 Aug 2021
by A verified traveler
Lovely hotel with great restaurant.
Posted 8 Aug 2019 on HotelsAstur was great. they can improve by cleaning their beach out of the boulders that lie in the ocean. It is impossible to enter the ocean at their waterfront. It was not bothersome but I had to walk a bit to their neighbors beaches.
Comment from Hotel Management
10 Aug 2019 by HOTEL ASTUR , Hotel Management
Thank you so much for your comments
We look forward to your visit
by A verified traveler
Posted 30 Jul 2019
Comment from Hotel Management
4 Aug 2019 by HOTEL ASTUR, Hotel Management
MUCHAS GRACIAS
ESPERAMOS PRONTA SU VISITA
by A verified traveler
Posted 11 Jan 2019
pros-Clean comfortable rooms Ocean view is killer. Pools were nice different temps.
cons- not the greatest food at the restaurant very bland. Staff not very informative.
