Ratings based on 186 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
17 May 2024 by Alderson Carvalhedo, Hotel Management
Olá Moeen,Agradecemos sua avaliação e por compartilhar sua experiencia em nosso hotel.Ficamos felizes com sua satisfação em relação aos nossos serviços e atendimento.Esperamos revê-lo em breve!Atenciosamente,Equipe Ibis Styles Boa Vista
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Good
Comment from Hotel Management
9 Apr 2024 by Alderson Carvalhedo, Hotel Management
Hello Shaniel!Thank you for your review and for sharing your experience at our hotel.We are happy that you are satisfied with our services and customer service.We hope to see you soon!Yours sincerely,Ibis Styles Boa Vista Team
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Convenient due to being next door for the mall for shopping/food. Everything was great and as adverised. Only 1 minor complaint was that the air conditioner could've been a bit colder. Not bad enough to cause any discomfort. Just would be nice due to Boa Vista being very hot.
Comment from Hotel Management
9 Apr 2024 by Alderson Carvalhedo, Hotel Management
Hello JonathanThank you for your review and for sharing your experience at our hotel.We are happy that you are satisfied with our services and customer service.We hope to see you soon!Yours sincerely,Ibis Styles Boa Vista Team
2 out of 5
by A verified traveler

Ibis boa vista very disappointing

Posted 14 Nov 2023 on Hotels
Very disappointed with Ibis and hotels.com, my booking was for the 3rd my girlfriend arrived the night before it was a a problem with the night receptionist to book the room i ended up paying for the room twice and i haven't been refunded for the room, the air conditioning in the room broke down and the fridge also broke down in the room. I will also put my review on trip advisor i expected hire standards the one positive the room was very
Comment from Hotel Management
21 Nov 2023 by Alderson Carvalhedo, Hotel Management
Hello Mr Neblett!Thank you for your review and for sharing your experience at our hotel.We always value the quality of the services and care offered to our guests, therefore, we apologize for any inconvenience that occurred in your room.We are reviewing our internal cleaning maintenance processes to prevent situations like these from recurring.We hope to see you soon!Yours sincerely,Ibis Styles Boa Vista Team
4 out of 5
by A verified traveler from SAO PAULO

Posted 31 Aug 2023
When I travel to Boa Vista, I always stay at this Ibis unit. This time there was a renovation on my floor and problems with the internet and TV.
Comment from Hotel Management
9 Sep 2023 by Alderson Carvalhedo, Hotel Management
Olá Sr Edmundo,Agradecemos sua avaliação e por compartilhar sua experiencia em nosso hotel.Ficamos felizes com sua preferencia pelo nosso hotel e lamentamos os transtornos na sua ultima estadia.Esperamos revê-lo em breve!Atenciosamente,Equipe Ibis Styles Boa Vista
4 out of 5
by A verified traveler

Posted 27 Aug 2023
Very easy to navigate the city
Comment from Hotel Management
9 Sep 2023 by Alderson Carvalhedo, Hotel Management
Hello Aliynha!Thank you for your review and for sharing your experience at our hotel.We are happy that you are satisfied with our services and customer service.We hope to see you soon!Yours sincerely,Ibis Styles Boa Vista Team
3 out of 5
by A verified traveler

Old horse that should be retired

Posted 25 Aug 2023 on Hotels
Dirty, worn out, dumb receptionist Its like a past girlfriend who has seen better times
Comment from Hotel Management
9 Sep 2023 by Alderson Carvalhedo, Hotel Management
Hello Mr Charles H Bell,Our team is working every day to provide the best stay for our guests, and all of them, from the oldest to the youngest, must be treated with respect and dignity.Be a better person!
5 out of 5
by A verified traveler

Posted 26 Jul 2023
It was good overall
Comment from Hotel Management
1 Aug 2023 by Alderson Carvalhedo, Hotel Management
Hello Dayana,Thank you for your review and for sharing your experience at our hotel.We are delighted that you are satisfied with our services and care.We hope to see you soon!Yours sincerely,Team Ibis Styles Boa Vista
4 out of 5
by A verified traveler

Posted 16 Jul 2023
Good
Comment from Hotel Management
17 Jul 2023 by Alderson Carvalhedo, Hotel Management
Olá Dameion,Agradecemos sua avaliação e por compartilhar sua experiencia em nosso hotel.Estamos contentes com sua satisfação em relação aos nossos serviços e atendimento.Esperamos revê-lo em breve.Atenciosamente,Equipe Ibis Styles Boa Vista