Ratings based on 81 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
I liked it
Comment from Hotel Management
16 Oct 2024 by Hotel Riu Karamboa, Hotel Management
Dear Carla,Thank you very much for your sharing your fantastic evaluation.It is nice to learn you enjoyed your stay, it makes us want to continue improving for our lovely guests.We are already waiting for you to be back!Loving wishes, Carla,Hotel Riu KaramboaOnline Reputation Manager
by A verified traveler
Posted 29 Aug 2024 on Hotels
by A verified traveler
Posted 3 Aug 2024
by A verified traveler
Posted 14 Jun 2024 on Hotels
Anniversaire de ma compagne .
Aucun geste au contraire chambre très loin de tout
by A verified traveler
Posted 4 Apr 2024
Amazing staff !!
Comment from Hotel Management
10 Apr 2024 by Online Reputation Manager, Hotel Management
Dear Melisa,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu KaramboaOnline Reputation Manager
by A verified traveler from San Francisco
Posted 16 Feb 2024
The food is terrible - over cooked and the same at the buffets every day - the specialty restaurants if you can get a table aren’t much better. No pool service and the evening entertainment was also poor. We had delayed flights and let them know that we would be arriving within the first 24 hours but when we got there they wouldn’t let us into our rooms until 3pm as that was the next days check in even though we had paid for the previous day on full. This is NOT a 5 star hotel - at best a 3 star
Comment from Hotel Management
20 Feb 2024 by Online Reputation Manager, Hotel Management
Dear Lisa,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations as we place great importance on providing all of our guests with a wonderful experience.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we sincerely hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu KaramboaOnline Reputation Manager
by A verified traveler
Posted 20 Jan 2024
by A verified traveler
Posted 30 Nov 2023 on Hotels
Excellent hotel.
Employees very friendly.
Rooms all clean
My favor dinner @Toscana.
Thank you Eneida for taking care of us.
We will definitely come back 🙏
Comment from Hotel Management
1 Dec 2023 by Riu Karamboa Online Reputation Manager, Hotel Management
Dear Antonieta,It is very rewarding to read that your experience was a good one.And we are very thankful for your positive remarks, it is appreciated, since our team do their best to make every guest’s stay memorable. Thank you very much on behalf of our staff, Antonieta.We really look forward to welcoming you again soon!Warmest wishes,Hotel Riu KaramboaOnline Reputation Manager
by A verified traveler
Posted 22 Oct 2023 on Orbitz
Resort is enormous. Best guess would be 1000 rooms. It was overwhelming because of the size for me. This is purely personal.
Comment from Hotel Management
31 Oct 2023 by Riu Karamboa Online Reputation Manager, Hotel Management
Dear Tod,We will pass on your fantastic ratings to our lovely staff.We are grateful to you for having chosen our hotel, it is wonderful to learn you had a nice holiday.Looking forward to welcoming you again soon, Tod.Kindest wishes!Hotel Riu KaramboaOnline Reputation Manager
by A verified traveler
Posted 25 Mar 2023
Very large resort but everything is easily accessible.
Comment from Hotel Management
27 Mar 2023 by Online Reputation Manager, Hotel Management
Dear Martina,Thank you for your words, they are very stimulating and show us that we are working in the right direction.We sincerely hope that you will visit us again soon at one of our facilities and that you will enjoy a stay that will be as good or better than the one you have just experienced.Yours faithfully,Hotel Riu KaramboaOnline Reputation Manager
