Ratings based on 973 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Older hotel, but it was a great value for the price. Breakfast was adequate with waffles, cold cereal, toast, eggs, sausage, and biscuits & gravy.
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello William, We're thrilled to hear that you found great value during your stay with us! Our breakfast options are designed to cater to a variety of tastes, and we're pleased that you enjoyed the selection. Your feedback is greatly appreciated and we hope to welcome you back in the future.
by A verified traveler
Posted 28 Sep 2024
We opted for early check in and the rooms were ready even slightly earlier than promised. Beds were comfortable with quality pillows. Quiet area. Hot breakfast.
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Margaret,We're thrilled to hear you enjoyed our early check-in service and comfortable amenities during your stay. It's great to know you found our location quiet and appreciated our hot breakfast offerings. We hope to welcome you back for another relaxing stay soon.
by A verified traveler
Posted 24 Sep 2024
The staff was very friendly. The room was clean and I got the sleep I needed for the one night stay.
Comment from Hotel Management
25 Sep 2024 by Guest Relation Management, Hotel Management
Hi Holly,Thank you for your kind words! We’re thrilled to hear that you found our staff very friendly and that you were able to enjoy a clean room and a restful night’s sleep during your stay. Your comfort and satisfaction are our top priorities, and we’re glad we could meet your needs for your one-night stay. We look forward to the opportunity to welcome you back in the future!
by A verified traveler
Posted 22 Sep 2024
Loud noise from a vehicle that came and went 3 times during the night.
Comment from Hotel Management
24 Sep 2024 by Guest Relation Management, Hotel Management
Hi Amy,We understand how important a good night's rest is, and it’s disappointing to hear that we fell short in this regard. Please know that we are taking your comments seriously and will address this issue to ensure a quieter environment for all our guests. We are committed to providing a more comfortable stay and hope to have the opportunity to serve you better on your next visit.
by A verified traveler
Posted 22 Sep 2024
Very polite
Comment from Hotel Management
22 Sep 2024 by Manager, Hotel Management
Hello John,We appreciate your kind feedback and are delighted to hear that you found our service polite. Our team takes pride in providing excellent hospitality to all our guests to ensure a pleasant stay. Thank you for your compliments and we look forward to welcoming you back in the future.
by A verified traveler
Posted 20 Sep 2024
Staff at desk wasnt friendly. When we opened the door to our room there were roaches everywhere. We killed 30 or more before we even got in the room good. Had some spray from a job and sprayed the whole room. Didnt take any suitcases in so we wouldnt take their bugs home with us. We would have left but there was nowhere else to stay. It was just us two guys so we toughed it out because we were tired andit was very late. I wouldn't take my family here and do not recommend this place to anyone
Comment from Hotel Management
20 Sep 2024 by Guest Relation Management, Hotel Management
Hi Joe,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 16 Sep 2024
The staff were super nice aim to please, hard working. Good complementary breakfast! Catered to our needs. I would stay there again.
Comment from Hotel Management
17 Sep 2024 by Guest Relation Management, Hotel Management
Hi Emmanuela,Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression with their friendliness, hard work, and dedication to meeting your needs. It's also great to know that you enjoyed our complimentary breakfast. We strive to make every guest's experience exceptional, and it's rewarding to hear that we succeeded in catering to your needs. We look forward to welcoming you back and providing you with another enjoyable stay!
by A verified traveler
Posted 11 Sep 2024
Staff was very patient with previous customer. Bed was very comfortable!
Comment from Hotel Management
12 Sep 2024 by Guest Relation Management, Hotel Management
Hi Donal,Thank you for sharing your experience with us. We’re glad to hear that you noticed our staff’s patience with a previous customer. We take pride in providing excellent service, and it’s wonderful to know that this was evident during your stay. We’re also thrilled that you found the bed to be very comfortable. Our goal is to ensure that all our guests have a restful and pleasant experience, and your feedback confirms that we’re on the right track. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon for another great stay.
by A verified traveler
Posted 4 Sep 2024
Staff was excellent and my stay was quiet and quick.
Comment from Hotel Management
5 Sep 2024 by Guest Relation Management, Hotel Management
Hi Legend,Thank you for your feedback! We’re thrilled to hear that you found our staff to be excellent and that your stay was both quiet and efficient. We strive to provide exceptional service and a comfortable environment, and it’s wonderful to know that we met those goals during your visit. Your satisfaction is very important to us, and we’re pleased that your stay was a positive one. We look forward to welcoming you back and hope to provide you with another great experience in the future!
by A verified traveler
Posted 22 Aug 2024
The property is very musty and outdated. Wasn’t dirty but also not positive it was totally clean. Has everything you would need but definitely glad we were there for a short night. Breakfast is extremely limited.
Comment from Hotel Management
23 Aug 2024 by Guest Relation Management, Hotel Management
Hi Linnea,Thank you for your feedback regarding your recent stay at our hotel. I appreciate your comments about the cleanliness of the room. Ensuring that our rooms are both clean and comfortable is a priority for us, and we will address any concerns with our housekeeping team to ensure our standards are consistently met. We will also review our breakfast offerings to see how we can provide a better variety for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
