Ratings based on 995 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Very nice and cozy well maintained
by A verified traveler
Posted 31 Dec 2024
Fairly new, excellent WiFi, clean and we got the accessible room that we asked for. They also have a gas station within the property which was convenient. Quiet and safe, casino has security, even the sheriff sends a patrol car during holidays.
by A verified traveler
Posted 26 Dec 2024
Excellent reception staff and the rooms are great.
Comment from Hotel Management
27 Dec 2024 by Kelly, The Blue Lake Casino Hotel Team, Hotel Management
Thank you so much for your kind words about our reception staff and rooms at Blue Lake Casino Hotel, Kim! We are thrilled to hear that you had an excellent experience during your stay with us. Our team works hard to provide top-notch service and comfortable accommodations for all our guests. We hope to welcome you back for another wonderful visit soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
by A verified traveler
Posted 13 Dec 2024
Enjoyed our stay
Comment from Hotel Management
17 Dec 2024 by Kelly, The Blue Lake Casino Hotel Team, Hotel Management
Thank you for your positive review, Barbara! We are delighted to hear that you enjoyed your stay at Blue Lake Casino Hotel. Our team works hard to make sure every guest has a memorable experience. We hope to welcome you back again soon for another fantastic stay.
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Kelly, The Blue Lake Casino Hotel Team, Hotel Management
Thank you for taking the time to share your experience with us, Mali. We are thrilled to hear that you enjoyed your stay at Blue Lake Casino Hotel. Our team works hard to provide top-notch service and create a memorable experience for all of our guests. We're glad you were able to take advantage of our amenities and had a great time at our casino. We appreciate your feedback and hope to welcome you back soon for another fantastic stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
by A verified traveler
Posted 2 Dec 2024
Clean, comfortable, and great customer service
Comment from Hotel Management
2 Dec 2024 by Warm regards, Nathalee, Hotel Management
Thank you for your kind words about your recent stay at Blue Lake Hotel & Casino, Kira! We are thrilled to hear that you found your room to be clean and comfortable, and that you were pleased with our customer service. Our team takes great pride in providing exceptional service to all of our guests, and it's always rewarding to receive such positive feedback. We hope to welcome you back again soon for another wonderful stay at our hotel. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Nathalee
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Warm regards, Nathalee, Hotel Management
Hello Philip! Thank you for sharing your positive review! We are thrilled to hear that you enjoyed your stay at Blue Lake Casino & Hotel. Our team takes great pride in providing exceptional guest experiences, and we are so happy that we could make your time with us memorable. We hope to welcome you back soon for another fantastic stay! Warm regards, Nathalee
by A verified traveler
Posted 26 Nov 2024
The restaurant is noisy, uncozy, and a little smokey. The hotel is wonderful, however, with great front-desk service.
Comment from Hotel Management
28 Nov 2024 by Kelly, The Blue Lake Casino Hotel Team, Hotel Management
Thank you for your feedback about your recent stay at Blue Lake Casino Hotel, Alan. We're thrilled to hear that you enjoyed our wonderful hotel and great front desk service. We appreciate your comments about the restaurant and will take them into consideration as we continue to improve our guest experience. We apologize for any noise, lack of coziness, or smoke that may have affected your dining experience. We hope to welcome you back soon and provide an even better experience next time.
by A verified traveler
Posted 24 Nov 2024
Clean, basic accommodations. Friendly, helpful staff.
Comment from Hotel Management
28 Nov 2024 by Kelly, The Blue Lake Casino Hotel Team, Hotel Management
Thank you for choosing to stay with us at Blue Lake Casino Hotel, Jeanne! We're thrilled to hear that you found our accommodations clean and our staff friendly and helpful. Providing a positive guest experience is our top priority, and we're glad to see that reflected in your review. If there's anything else we can do to make your stay even better next time, please don't hesitate to let us know. We look forward to welcoming you back in the future.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Warm regards, Nathalee, Hotel Management
Hello Brandon! Thank you for taking the time to share your positive experience at Blue Lake Casino & Hotel! We are delighted to hear that you enjoyed your stay with us. We strive to provide exceptional service and a memorable experience for all of our guests. We look forward to welcoming you back in the future for another great stay. Warm regards, Nathalee
