Ratings based on 106 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.9 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
We enjoyed our stay
Comment from Hotel Management
31 Oct 2024 by The Manor Team, Hotel Management
Lisa, we are so glad you enjoyed your stay! We hope to host you again in the near future!
by A verified traveler
Posted 23 Oct 2024
The staff was very friendly and helpful! The hotel is very clean and our room very nice. Great place to stay!!
Comment from Hotel Management
23 Oct 2024 by Hotel Management, Hotel Management
Thank you so much for the great review! We're thrilled to hear you enjoyed your stay and found our staff friendly and helpful. We take pride in maintaining a clean environment and providing nice accommodations. We hope to welcome you back soon!
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
15 Oct 2024 by The Manor Team, Hotel Management
Thank you for your great review!
by A verified traveler
Posted 13 Sep 2024
Nice place, staff was very attentive, convenient to town
Comment from Hotel Management
13 Sep 2024 by Hotel Management, Hotel Management
Thank you for your great feedback! We’re pleased to hear you enjoyed the convenience of our location and found our staff attentive. We look forward to welcoming you back soon!
by A verified traveler from Shavano Park
Posted 1 Sep 2024
Property was excellent, the staff, and the go breakfast was excellent. The room was perfect for our kids and us. Would recommend.
Comment from Hotel Management
5 Sep 2024 by Hotel Management, Hotel Management
Thank you so much for your kind words! We're thrilled you enjoyed your stay and that our hotel and the staff made it a great experience for you and your family. We appreciate your recommendation!
by A verified traveler
Posted 14 Aug 2024
My husband and I greatly enjoyed our stay here. Our room was wonderful, parking was private and covered, and the location was convenient to downtown. Check in was easy and instructions were clear on check in times. Check out instructions were a little less clear since the front desk is only manned during certain hours and there was no drop box for keys. My only minor issue with the stay was that we had purchased some Kilwins confections to enjoy on our drive back home, and it went missing from our room during the cleaning service. Outside of that small inconvenience, our stay was very pleasant.
Comment from Hotel Management
23 Aug 2024 by The Manor Team, Hotel Management
Leah, thank you for your review. We are glad you enjoyed the easy check-in process, our convenient location, and the covered parking! We’re sorry to hear about the confusion with the check-out instructions and the missing Kilwins confections. For check-out, keys can always be left at the front desk. We understand how important these details are and appreciate you bringing them to our attention. We’ll make sure to review and improve our check-out procedures to ensure they are clearer for future guests. Additionally, we’ll look into the issue of lost items with our housekeeping team to prevent similar situations.Thank you again for your valuable feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future!
by A verified traveler
Great Hotel, good location
Posted 5 Aug 2024 on HotelsGreat hotel, very big suite. A little hike up to Main Street but otherwise perfect.
Comment from Hotel Management
6 Aug 2024 by Hotel Management, Hotel Management
John, thank you so much for your kind words! We're delighted to hear that you enjoyed our spacious suite and had a great stay. We hope to welcome you back soon!
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
11 Sep 2024 by The Manor Team, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 1 Jul 2024
Will be back for sure
Comment from Hotel Management
2 Jul 2024 by The Manor Team, Hotel Management
Thank you for your review. We look forward to hosting you again in the near future!
by A verified traveler
Posted 30 Jun 2024
The property was extremely clean and beautiful. The room was well equipped the bathroom shower and tub were wonderful. The staff was absolutely amazing. I could not have had a better experience!
Comment from Hotel Management
30 Jun 2024 by Hotel Management, Hotel Management
Randy, thank you very much for your stellar review! We are delighted that you enjoyed your stay at The Manor. We can't wait to host you again!
