Ratings based on 817 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
My only complaint is a funky smell in the room - not a dirty smell, but actually like overbleached sheets. Its time for new sheets. But otherwise, it was perfect for our short stop overnight driving through town. Close to the highway.
Comment from Hotel Management
22 Dec 2024 by Hotel Manager , Hotel Management
Dear Jessica,Thank you for your feedback and your 4/5 rating! We're glad the location and your overall stay were convenient. We appreciate your input on the sheets and will look into it to ensure a more pleasant experience in the future. We hope to welcome you back next time you're in town!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Dec 2024
Wasn't nasty like everyone else has posted. Saw no bugs staff was nice and professional.
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello Kevin,We are pleased to hear that you found our staff to be professional during your stay. Your feedback is greatly appreciated, and we thank you for taking the time to share your experience with us. We hope to welcome you back in the future for another enjoyable stay.
by A verified traveler from Aliso Viejo
Posted 15 Dec 2024
Easy check in
Comment from Hotel Management
16 Dec 2024 by Hotel Manager, Hotel Management
Dear Kathleen,Thank you for the great 4 out of 5 rating! We’re glad to hear that your check-in experience was easy and smooth. We appreciate your feedback and look forward to providing an even better experience on your next stay.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Dec 2024
Terrible nights rest. Don’t believe the eating
Comment from Hotel Management
12 Dec 2024 by Manager, Hotel Management
Hello Aquila, Thank you for sharing your experience. We appreciate your feedback and will address it with the team to ensure a better experience for all guests in the future.
by A verified traveler
Posted 10 Dec 2024
The property was nice. The room was clean and comfortable.
Comment from Hotel Management
10 Dec 2024 by Pennie, Hotel Management
Thank you for your 5 out of 5 rating! We’re thrilled to hear that you had a positive experience during your stay. Your feedback is invaluable, and it motivates us to continue providing excellent service. If there are any specific areas where you think we could improve, please let us know. We appreciate your support and hope to welcome you back for another great experience soon! Thank you for choosing us!Sincerely,Pennie RatliffGeneral Manager
by A verified traveler
Posted 6 Dec 2024
great stay, ez on and off highway, good price, clean and freindly
Comment from Hotel Management
7 Dec 2024 by Hotel Manager, Hotel Management
Dear Dale,Thank you for your wonderful review! We're delighted to hear you had a great stay with us. Our convenient location makes it easy for travelers to access the highway, and we're pleased you found our pricing reasonable. We take pride in maintaining a clean environment and providing friendly service to all our guests. Your feedback means a lot to us, and we look forward to welcoming you back on your next trip! Safe travels!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Nov 2024
Everything about our stay was great!!
Comment from Hotel Management
29 Nov 2024 by Hotel Manager, Hotel Management
Dear Emily,Thank you for your wonderful review! We're thrilled to hear that everything about your stay was great. It's always our goal to provide an exceptional experience, and we're glad we could meet your expectations. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 24 Nov 2024
No customer service
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Dominick Frank,Thank you for your feedback. We're truly sorry to hear that you did not receive the level of customer service you expected during your stay. This is certainly not the experience we aim to provide. We would appreciate the opportunity to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to us directly with more details. We value your input and hope to have the chance to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler from Creedmoor
Posted 20 Nov 2024
Good breakfast.
Easy route to and from to I-81
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello William,We are glad to hear that you enjoyed our breakfast during your stay. Our location's convenience to I-81 makes it easier for our guests to navigate the area. We appreciate your feedback and hope to welcome you back soon for another great stay!
by A verified traveler
Posted 9 Nov 2024
I interior needs updating.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Tena,We appreciate your feedback on the hotel's interior. Guest comments help us to continually improve our services and amenities. Please feel free to reach out to our management team directly with any additional details or suggestions for consideration. Thank you for bringing this to our attention.
