Ratings based on 408 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Downey
Posted 15 Sep 2024
No hot water and no parking
Comment from Hotel Management
17 Sep 2024 by Manager, Hotel Management
Hello Kory, We apologize for any inconvenience you experienced during your stay and appreciate your feedback. Please reach out to our management team with your concerns for further assistance and clarification on the matter. Thank you for choosing to stay with us, we hope to welcome you back for an improved experience in the future.
by A verified traveler
Posted 15 Sep 2024
Decent room. It needs a little little work. No hot water. Check-in was easy. Small room, but for what I needed it for. It worked great.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Katherine,Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that check-in was smooth and that the room served its purpose well. We will look into the matter of the hot water to ensure a more consistent experience for our guests in the future.
by A verified traveler
Posted 12 Aug 2024
No cold only scalding hot water could not even shower
Comment from Hotel Management
14 Aug 2024 by Manager, Hotel Management
Hello Cathy, We apologize for the inconvenience you experienced with the water temperature during your stay. Your feedback is valuable, and we will review this with our team to ensure it is addressed promptly. Our goal is to provide a comfortable and enjoyable experience for all our guests.
by A verified traveler from College Park
Posted 2 Aug 2024
It was nice and quiet. It is not accessible really if you don't have a car, but Uber is a text away.
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Hello Derrick,We're pleased to hear you enjoyed the peaceful atmosphere during your stay. For future visits, we recommend utilizing ride-sharing services like Uber for convenient transportation. Thank you for sharing your feedback!
by A verified traveler
Posted 23 Jul 2024
No hot water last night
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello Michael, We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our team for further review and improvement. We appreciate you bringing this to our attention and hope to welcome you back for a more enjoyable stay.
by A verified traveler
Posted 22 Jul 2024
Property needs a good coat of paint in the rooms and scrubbed down. The morning after I got there, I discovered there was no hot water and cold showers are no fun. Management did have it fixed by the time I got back to my room that afternoon.
Comment from Hotel Management
23 Jul 2024 by Guest Relations Specialist, Hotel Management
Hi Terry,Thank you for taking the time to provide your feedback. We apologize for the inconvenience you experienced with the lack of hot water. While we are glad to hear that our management team was able to address the issue promptly, we understand that it did not make up for the discomfort of a cold shower.We appreciate your comments regarding the need for a fresh coat of paint and a thorough cleaning of the rooms. Please be assured that we are addressing these concerns to ensure a better experience for all our guests.Thank you for staying with us, and we hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 20 Jul 2024
Staff was a bit rude, and the hot water stopped working my last night.
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Hello Michael, We're disappointed to hear about your experience and apologize for any inconvenience caused. Your feedback is essential for us to address areas needing improvement. We encourage you to reach out to our management team directly to discuss your concerns further. Thank you for bringing this to our attention.
by A verified traveler
Posted 5 Jul 2024
Walked in the room. The air didn’t work. The hot water didn’t get hot. Door didn’t shut all the way. Blood drops on the walls. 2 meth heads was walking around upstairs. In guessing locals that stay there. Got a refund and went down the street.
Comment from Hotel Management
6 Jul 2024 by Manager, Hotel Management
Hello Allen,We appreciate you taking the time to share your feedback with us. We encourage guests to reach out to our management team directly with any concerns during their stay to ensure a prompt resolution. Your comments will be shared with the appropriate departments for further review and improvement.
by A verified traveler
Posted 3 Jul 2024
There was too much weed smell in the building.
Comment from Hotel Management
5 Jul 2024 by Manager, Hotel Management
Hello Rejoice,We apologize for any discomfort caused during your stay. Our hotel enforces a strict non-smoking policy, and we ask guests to adhere to this rule. Your feedback has been noted to maintain a pleasant environment for all guests in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
30 Jun 2024 by Manager, Hotel Management
Hello Brian,We're delighted to hear that you had a perfect stay with us! If you have any further comments or suggestions, please don't hesitate to share them with us.
