Ratings based on 196 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
12 Jan 2025 by Antonio, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience. Your support means the world to us, and we can't wait to serve you again soon. If there's anything more we can do for you, please don't hesitate to let us know!"Antonio
by A verified traveler
Posted 7 Jan 2025
I great location! Train station is close by, shopping and food are easily accessible as well. The apartment is spacious, well equipped and very neat.
Comment from Hotel Management
9 Jan 2025 by Jorge , Hotel Management
Dear Jason, Thank you for your kind review!We are delighted to hear that you enjoyed our convenient location near the train station, shopping, and dining options. It's great to know that you found the apartment spacious, well-equipped, and neat – we aim to make every stay as comfortable as possible.We look forward to welcoming you back at SACO Holborn for another great experience soon!Wishing you all the best, Jorge & Team
by A verified traveler from San Francisco
Posted 16 Nov 2024
Good value for staying in London.
Very comfortable, fully equipped kitchen, washing machine ,Small patio.
Very nice reception, he was so kind helping me with suitcases.
Will stay again.
Comment from Hotel Management
1 Dec 2024 by Teresa, Hotel Management
Dear Chalermporn, Thank you so much for your kind words! We’re thrilled to hear that you found great value in staying with us and enjoyed the comfort and amenities, including the fully equipped kitchen and washing machine. It’s also wonderful to hear that our reception team made your stay even more enjoyable.We look forward to welcoming you back on your next visit to London!Best regards,Teresa & the Holborn Team
by A verified traveler
Posted 20 Oct 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Antonio, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you found the apartment perfect for your trip in London. We truly appreciate your recommendation and look forward to welcoming you back on your next stay!Antonio and Saco Team.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
20 Oct 2024 by SACO Holborn, Hotel Management
Dear Xavier,Thank you for taking the time to review your stay!We're delighted to hear that your experience was a 5/5.We would love to welcome you back to SACO Holborn in the near future!Warm regards,Josiah & SACO Holborn Team.
by A verified traveler
Posted 14 Oct 2024
Excellent apartment, perfect for a weekend away in London. Would definitely recommend and will be using again!
Comment from Hotel Management
24 Oct 2024 by Antonio, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you found the apartment perfect for your weekend in London. We truly appreciate your recommendation and look forward to welcoming you back on your next stay!Antonio and Saco Team
by A verified traveler
Posted 25 Sep 2024 on Hotels
This was my second stay at SACO and once again I enjoyed it. The location is amazing , staff are very friendly and helpful. I will definitely stay .
Comment from Hotel Management
29 Sep 2024 by Josiah & SACO Holborn Team., Hotel Management
Dear Charles,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your second stay with us and that our location and friendly staff made a positive impact on your experience. Your continued support means a lot to us, and we’re excited to welcome you back for your next visit!If there’s anything specific you’d like us to improve for your future stays, please feel free to let us know. We look forward to seeing you again soon!Best regards,
by A verified traveler from Coeur d Alene
Posted 21 Sep 2024
Wasn’t impressed. The on/off knob on the shower broke for two hours before anyone could fix it. In addition the power in half the room went out which lost the ability to use the television on which the number to call for emergencies was on.
The worst part though was that i prepaid on Expedia but the person at the desk still tried charging my credit card. Then over a week later I was charged 10 pounds for no reason and no explanation.
The room itself was nice but overall I don’t recommend
Comment from Hotel Management
29 Sep 2024 by Josiah & SACO Holborn Team, Hotel Management
Dear Edward,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly with the shower knob and the power outage. We understand how frustrating it can be when essential amenities are not functioning, and we’re sorry for any inconvenience this caused.Regarding the billing issues, we appreciate you bringing this to our attention. We are currently investigating the situation with the charges to ensure that this doesn’t happen again in the future.We’re glad to hear that you found the room itself nice, but we regret that your overall experience did not meet your expectations. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to provide you with a much better experience in the future.Best regards,
by A verified traveler from Graceville
Posted 21 Sep 2024
Stayed in a 2 bedroom apartment. Excellent size and facilities for a family of four. Walking distance to underground and shops.
Comment from Hotel Management
24 Sep 2024 by Antonio, Hotel Management
Thank you for your feedback! We're glad to hear that the size and facilities of the 2-bedroom apartment were a great fit for your family. It's wonderful that you found the location convenient with easy access to the underground and nearby shops. We hope to welcome you and your family back again soon! Antonio and Team
by A verified traveler
Posted 24 Aug 2024 on Hotels
Rooms were nice, loved having a second bathroom. Hotel is walkable to multiple underground stops and bus stops.
Comment from Hotel Management
29 Aug 2024 by Antonio, Hotel Management
Thank you for your review! We're glad you enjoyed the rooms, especially the convenience of the second bathroom. It's great to hear that you found our location convenient for accessing the underground and bus stops. We hope to welcome you back soon for another comfortable stay! Antonio
